Food and Beverage Communications Coordinator

Hershey Entertainment & Resorts Careers•Hershey, PA

About The Position

The Food and Beverage Communications Coordinator supports Hersheypark’s Food & Beverage department by maintaining clear and concise communication between team members and helping improve operational efficiency. The coordinator serves as a communication liaison, enters operational data, updates Food & Beverage locations in the Hersheypark mobile application, and organizes departmental training documentation. This is a part-time position requiring at least 16 hours per week from Memorial Day through Labor Day. The role may involve working mornings, evenings, weekends, and holidays, in both indoor and outdoor conditions.

Requirements

Must be at least 18 years old on the date of application.
Detail-oriented and proficient in data entry.
Strong working knowledge of computers, including general Office Suite and Google Workspace programs.
Able to communicate verbally, deliver safety instructions and directions, provide verbal cues, and speak clearly into microphones and radios.
Able to multitask and handle a high volume of time-sensitive calls and emails.
Able to comprehend and retain verbal, demonstrated, and/or written instructions.
Able to remain alert and vigilant at all times.
Able to work independently and be self-motivated.
Able to prioritize tasks and assignments while multitasking.
Displays a positive attitude, eagerness to learn, and a professional image consistent with Hershey Entertainment & Resorts guidelines.
Able to work flexible hours, including mornings, evenings, weekends, and holidays.
Able to work at least 16 hours per week from Memorial Day through Labor Day.
Able to sit for up to ten hours at a time; walk; bend at the waist and knees; perform repeated manual dexterity; push, pull, and reach above shoulder level; and lift up to 20 pounds without assistance.
Able to work in indoor and outdoor weather conditions, including extreme heat, sun exposure, cold, and inclement weather.

Responsibilities

Serve as the Food & Beverage department’s communication liaison by answering telephone and/or radio calls and dispatching appropriate personnel.
Enter operational data into electronic databases accurately and promptly.
Update Food & Beverage location lists in the Hersheypark mobile application.
Enter and organize departmental training documentation.
Initiate positive interactions with internal stakeholders across Hershey Entertainment & Resorts.
Perform other duties as assigned.