Food and Beverage Scheduling and Training Coordinator

Whitecaps Professional Baseball• Comstock Park, MI, US, MI

About The Position

The Food and Beverage Scheduling and Training Coordinator oversees the training and placement of game-day food and beverage staff at LMCU Ballpark. The coordinator develops and conducts training programs that foster a positive learning environment and ensure compliance with safety standards, coordinates orientations, and improves the first-day experience for game-day employees. The role also manages schedules to keep crews as consistent as possible and maintains effective communication with crew captains and the food and beverage team. The position helps prepare staff to deliver an exceptional guest experience. This is an hourly role requiring a background in event venues and food and beverage management, along with leadership, organizational, critical-thinking, and customer-service skills. The position requires proficiency with Microsoft Office, particularly Excel and Outlook. ServSafe certifications and familiarity with point-of-sale and scheduling systems such as Square and HotSchedules are advantageous. Employees who do not already hold the required certifications must complete ServSafe Food Handler and ServSafe Alcohol certifications after hiring. During the season, the role requires availability for 40 or more hours per week, including nights, weekends, and holidays. In the off-season, the schedule is flexible based on business needs, with 15–25 hours per week focused on preparation and planning.

Requirements

Strong background in event venues and food and beverage management.
Excellent leadership, organizational, and critical-thinking skills.
Strong customer-service abilities and self-motivation.
Proficiency in Microsoft Office products, particularly Excel and Outlook.
Complete ServSafe Food Handler and ServSafe Alcohol certifications after hiring if not already certified.
During the season, full availability to work 40 or more hours per week, including nights, weekends, and holidays.
Off-season flexibility to work 15–25 hours per week.

Nice To Haves

ServSafe certifications.
Familiarity with POS and scheduling systems such as Square and HotSchedules.

Responsibilities

Oversee the training and placement of game-day food and beverage staff.
Create and conduct training programs that provide a positive learning environment and ensure compliance with safety standards.
Coordinate orientations and enhance the first-day experience for game-day employees.
Manage staff scheduling to keep crews as consistent as possible.
Maintain effective communication with crew captains and the food and beverage crew.
Help prepare staff to deliver an exceptional guest experience.