Overnight Food & Beverage Supervisor

Miccosukee Resort & Gaming• Miami, FL, US, FL

5h•$0 - $22•Onsite

About The Position

The Food and Beverage Supervisor oversees the day-to-day beverage operations across the resort’s Food & Beverage venues. The role leads and develops the F&B team, supports efficient operations and high service standards, and contributes to beverage profitability. The position includes responsibility for staffing and shift coverage, beverage inventory and controls, budgets and reports, equipment and sanitation, and compliance with departmental policies and resort service expectations. This position operates in a casino and resort that functions seven days a week, 24 hours a day. Shifts may be rescheduled according to business volume, and the role requires availability to work different shifts, including holidays and weekends. The work environment is indoors and may include exposure to smoke, temperature fluctuations, and moderate to high noise levels.

Requirements

High school diploma and three years of beverage supervision or management experience, or an equivalent combination.
Proficiency in English.
Effective communication skills and excellent guest service skills.
Intermediate math skills.
Ability to work well in a team and provide direction, review others’ work, and offer guidance and counsel.
Ability to handle multiple tasks in an intense, changing environment while working under pressure and meeting deadlines.
Professional appearance and manner, positive attitude, outgoing personality, and courteous, tactful interactions with guests and coworkers.
Ability to work different shifts, including holidays and weekends, and to accommodate schedule changes based on business volume.
Ability to move freely around the property; operate job-related equipment such as telephones and copiers; and frequently walk and stand, including prolonged standing, stretching, bending, and kneeling.
Ability to lift or carry at least 20 pounds unassisted and to handle supplies safely while maintaining hygiene and cleanliness.
Ability to work indoors and tolerate exposure to smoke and other environmental contaminants.
Ability to meet the physical demands of regularly walking, standing, and sitting; occasionally climbing and balancing; and frequently using hands and arms to carry and lift items.
Close- and distance-vision abilities.

Nice To Haves

Certification as a mixologist from a reputable bartending school.
Bilingual ability.

Responsibilities

Lead and manage the F&B team, ensuring mentoring and service meet Miccosukee Service Expectations.
Oversee day-to-day beverage service activities across all Food & Beverage venues.
Plan and schedule employees according to departmental needs, including workstations, rotations, training, breaks, and coverage forecasts.
Supervise, train, coach, counsel, evaluate, and discipline F&B employees in accordance with facility policies and procedures.
Adjust staffing and assignments during shifts to ensure work is completed.
Operate according to Standard Operating Procedures and Job Safety Analysis requirements.
Prepare operational reports and organize and supervise maintenance tasks associated with scheduled events.
Monitor purchases and transfers of alcoholic beverages.
Assist with preparing and monitoring the beverage budget, review monthly variance reports and expenditures, and implement programs to increase revenue and optimize profits.
Maintain liquor controls and policies and procedures for alcohol sales and service.
Maintain knowledge of liquor brands, beers, non-alcoholic selections, wines, glassware, garnishes, bar menu items, preparation, ingredients, portion sizes, presentation, and prices.
Develop, present, and promote seasonal and venue-specific beverage offerings while staying current with industry trends and mixology.
Coordinate monthly inventory, transfers, waste reduction, beverage pars, and weekly beverage orders.
Ensure sanitation, preventive maintenance, and vendor support for beverage equipment, floor stations, bars, keg coolers, and storage areas.
Manage beverage-function activities for the organization and monitor compliance with internal controls.
Interview prospective team members, assess candidates against Miccosukee Service Expectations, and recommend candidates for employment.
Recommend termination of subordinate team members who continue to perform below service expectations after coaching and discipline.
Maintain knowledge of and comply with departmental policies and procedures; evaluate operating procedures and recommend and implement approved changes.
Maintain confidentiality of pertinent casino data.
Communicate clearly and openly with guests, managers, and team members, and maintain a professional, courteous approach.
Maintain consistent and regular attendance and perform other related duties as assigned.