Food and Beverage Supervisor - Hilton Orlando

Hilton • Orlando, FL

1d

About The Position

The Food and Beverage Supervisor supports daily operations at a hotel dining outlet, supervising restaurant operations and helping deliver memorable guest experiences. The role oversees service standards, product quality, and compliance with operational policies, while monitoring guest satisfaction and addressing issues. The supervisor provides on-the-floor team guidance, assists with scheduling and mentoring, contributes to food and beverage sales through marketing initiatives and up-selling, and ensures compliance with health, safety, sanitation, and alcohol-awareness regulations.

Requirements

• A passion for hospitality.
• Integrity and a commitment to doing the right thing.
• Leadership and the ability to inspire others.
• Teamwork and collaboration.
• Ownership and accountability.
• Urgency and discipline in responding to the needs of the moment.

Responsibilities

• Oversee and participate in daily outlet operations, ensuring guest service standards, product quality, and compliance with operational policies and procedures.
• Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience.
• Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment.
• Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability.
• Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.

Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program with a 15% discount on Hilton shares.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare benefits, including health plans, dental care, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed