Food and Beverage Supervisor
About The Position
The Food and Beverage Supervisor helps oversee daily Food and Beverage department operations, including sanitation and safety, customer service, and team member management. The supervisor leads by example, promotes a culture of authentic hospitality, and maintains high standards. Responsibilities include opening and closing operations, cash handling, following liquor and bar procedures, preparing and serving food, and ordering, receiving, and stocking food and related items. Scheduling availability may need to be flexible; weekly hours vary according to guest occupancy, season, staffing, and other factors, and a specific number of hours per week is not guaranteed. IHM Outdoors provides a formal training and development program intended to support employee growth and career opportunities in hospitality. The position includes physical demands such as standing, sitting, or walking for extended periods; regularly lifting or moving up to 10 pounds; and occasionally lifting or moving up to 100 pounds.
Requirements
- Basic computer proficiency, including email, internet, and Microsoft Office (Word and Excel).
- Demonstrated leadership abilities.
- Strong customer service and communication skills.
- Basic math skills.
- Ability to multitask, prioritize, and manage time.
- Motivated team player with initiative and a desire for achievement.
- Must pass the Safe Food Handler Certificate Program within 60 days of hire.
- Demonstrated knowledge of restaurant administration, food preparation, and food safety.
- Regularly stand, sit, or walk for extended periods; frequently lift or move up to 10 pounds; and occasionally lift or move up to 100 pounds.
Nice To Haves
- One year of increasingly responsible restaurant or food service management experience is preferred.
- Six months of previous bartending experience is desired.
Responsibilities
- Coordinate team member selection and development and ensure team members follow applicable policies and procedures.
- Track sales and other key metrics to understand and drive financial goals and objectives.
- Provide positive guest service and respond to complaints quickly and effectively.
- Check invoices against deliveries and forward them, along with money and receipts, to the office daily.
- Perform shift opening and closing duties, including starting and cleaning equipment, general food preparation, reporting malfunctions to the manager, and ensuring equipment and operations are in proper working order.
- Maintain kitchen and cooking areas; ensure kitchen equipment and food storage areas are clean, sanitary, and organized according to Health Department rules and regulations.
- Create a fun, safe, and rewarding work environment and maintain open communication with staff.
- Prepare customer orders using kitchen equipment such as grills, ovens, fryers, meat slicers, and food processors.
- Ensure front- and back-of-house quality control through proper recipes and preparation methods.
- Ensure food safety and cleanliness standards are consistently observed.
- Report kitchen equipment or maintenance issues to the Food & Beverage Manager and/or Maintenance department.
- Handle cash, follow liquor and bar procedures, and order, receive, and stock food and related items.
Benefits
- Medical, dental, and vision insurance.
- Health Savings Account and Flexible Spending Account plans.
- Dependent care Flexible Spending Account.
- Identity theft protection insurance.
- Commuter benefits for transit and parking.
- Pet insurance.
- Paid time off and payroll incentives for annual wellness exams.
- Employee Assistance Program.
- Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
- Paid sick and vacation time.
- Family leave.
- 401(k) plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
- Incentive-based bonus program.
- Free room nights at company properties and employee discounts within the brand.
- Discounts for friends and family within the brand.
- Team member recognition and bonuses.
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
- Career growth through an in-house training program with a path personalized to employee goals.
- Referral bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
