Food and Beverage Supervisor

Churchill Downs•Terre Haute, IN

10d•Onsite

About The Position

The Food and Beverage Supervisor is responsible for oversight and direction of restaurant venues and casino beverage as assigned to include all food venues, event center and non-gaming food and beverage service areas as well as Casino Floor Food and Beverage service and operations. This is a Full Time Salaried Position and requires availability to work evenings and weekends.

Requirements

At least two years’ experience in high volume food and beverage operations preferred.
Two years’ experience managing team members preferred.
Wine and liquor knowledge required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have strong knowledge of Microsoft Excel, Word, Micros and Stratton Warren or comparable inventory systems.
Candidate must obtain appropriate applicable licensing.
Candidate will hire and discipline staff as designated.
Candidate will train, supervise, and work with kitchen staffs.
Candidate must be able to bend, stoop, climb, walk and stand for extended periods of time.
Candidate is required to reach with hands and arms.
Candidate is required to talk and hear.
The employee may be required to lift up to 50 lbs independently and more than 50lbs with assistance.
Specific vision abilities required by this job include close vision.

Nice To Haves

Four-year degree or related field experience preferred.
Valid health certifications; if required.
Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred.

Responsibilities

Assisting in the front of house operations of beverage operations or food outlets as assigned.
Collaborating with the culinary team to ensure established recipes are adhered to.
Ensuring that the service culture is ingrained in every guest interaction through proper training, coaching and accountability.
Assisting F&B leadership in ensuring accuracy of all menus (food and drink) and updating POS as required.
Maintaining budgeted labor and staffing levels of all outlets.
Maintaining the highest level of service standards at all times and providing the best-in-class dining experience in the area.
Instituting a culture of positivity while demonstrating an Upbeat & Positive Attitude with all team member and guest interactions.
Assisting the F&B Manager in all team member actions (recruitment, disciplinary actions, staffing level recommendations, etc.).
Overseeing guest satisfaction through constant table visits, interacting with guest and staff engagement thought the dining room.
Training of all team members and ensuring consistency of service at the highest level at all times.
Assisting the F&B Manager in overseeing ordering and inventory levels.
Addressing any and all food/beverage or service related guest issues and utilizing creativity and resources available to maintain optimum satisfaction.
Being knowledgeable of all health department standards.
Other duties as assigned.