About The Position
The Food and Beverage Manager oversees daily food and beverage operations for designated outlets at Zachari Dunes on Mandalay Beach, a 250-all-suite Curio Collection by Hilton resort with more than 23,000 square feet of indoor and outdoor event space and outlets including Ox & Ocean and Sugar Beats. The role focuses on delivering high-quality food and service, memorable guest experiences, and operational results while maximizing customer satisfaction and profitability. The manager oversees departmental planning and administrative functions, monitors operating costs, and supports service and guest-satisfaction improvements. This is a hands-on leadership position involving supervision, coaching, and development of team members, as well as maintaining compliance with health, safety, sanitation, and alcohol-awareness requirements.
Requirements
- 3–5 years of leadership experience in food and beverage operations at a lifestyle-brand hotel, resort, or luxury restaurant.
- Ability to manage a fast-paced dining room and lead a team calmly and effectively.
- Strong training knowledge and comfort guiding team members through ongoing training.
- Exceptional attention to detail, including the ability to identify and correct service issues and coach team members.
- Strong organizational, multitasking, and communication skills.
- Hands-on leadership style, leading from the floor rather than from the office.
Nice To Haves
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
Responsibilities
- Manage daily food and beverage operations for designated outlets, including quality, service, and marketing strategies that support profitability and customer satisfaction.
- Support the development and implementation of guest-satisfaction strategies; monitor trends, gather feedback, and drive continuous improvement.
- Oversee administrative and planning functions for the Food & Beverage department and promote smooth daily operations.
- Implement cost controls for food, beverage, and labor expenses.
- Support exceptional food and beverage quality, service, and marketing strategies to improve guest satisfaction, revenue, and profitability.
- Supervise, coach, and mentor team members; provide professional-development opportunities and recognize achievements to build and engage a high-performing team.
- Maintain compliance with health, safety, sanitation, and alcohol-awareness regulations.
Benefits
- 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
- Employee stock purchase program offering Hilton shares at a 15% discount.
- Paid parental leave for eligible Team Members, including partners and adoptive parents.
- Caregiving concierge services.
- Crisis Concierge support during times of loss.
- Free counseling and support through the Employee Assistance Program for eligible Team Members.
- Paid time off.
- Health and welfare plans, including coverage options for dental care and vision care.
- Retirement plans.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
