Food and Beverage Attendant - Part time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN
•Onsite

About The Position

The Food and Beverage Attendant prepares and cooks food, greets customers, takes and serves orders, and supports food and beverage outlets within the casino. The role includes customer service, point-of-sale transactions, food preparation and production, stocking, cleaning, and handling deliveries. The attendant follows food-safety and workplace-safety requirements and helps create a welcoming, positive environment for guests and coworkers.

Requirements

  • Must be at least 18 years of age. Employees aged 18–20 may work in a non-gaming role with a licensing waiver, must be able to access the casino floor to perform their duties, and may not perform functions involving patron gambling.
  • Proficient in spoken and written English, with the ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • High school education, up to one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and count and identify monetary denominations.
  • Ability to use common-sense understanding to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Outgoing, energetic, and enthusiastic attitude; comfortable initiating conversations and creating a fun environment for guests.
  • Flexible to work various shifts, weekends, holidays, and long hours if applicable; schedules may vary according to business needs.
  • Must be able to frequently push, pull, or lift up to 27 pounds.
  • Specific vision abilities include close, distance, and color vision, depth perception, peripheral vision, and ability to adjust focus.
  • Regularly required to stand, walk, handle or feel with hands and fingers, reach with hands and arms, talk or hear, and taste or smell; occasionally required to sit and climb or balance.
  • Must obtain and maintain a non-gaming license from the Indiana Gaming Commission. If assigned to work trackside, must also maintain a license from the Indiana Horse Racing Commission.

Responsibilities

  • Greet customers, take their orders, and serve orders when ready.
  • Enter orders accurately into the point-of-sale system and accept payment.
  • Repeat orders to confirm accuracy.
  • Stock and replenish condiments, napkins, counter items, and cold-case items.
  • Clean counters, tables, trays, and the dining room.
  • Help put away deliveries and ensure proper product rotation.
  • Turn in monies and paperwork in an orderly manner each day.
  • Assist with daily preparations and the production/prep list.
  • Cook food according to customer orders.
  • Prepare food for service according to proper portion sizes and recipes, and package it correctly.
  • Follow prescribed sanitary safeguards when handling food and cleaning surfaces.
  • Abide by safety requirements in the Safety Manual and those applicable to the department or job functions.
  • Foster a fun environment, treat guests and coworkers graciously, and support a positive influence in the community, including participation in company-sponsored events.
  • Support and promote superior customer service according to department and company standards and programs.
  • Ensure behavior and appearance comply with established standards and maintain a professional work environment with management and staff.
  • Perform other duties as assigned.
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