Food and Beverage Attendant - Part time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN

2d•Onsite

About The Position

Prepares and cooks food, greets and serves customers in casino outlets. This is a part-time position with no direct supervisory responsibilities. The attendant provides customer service, handles orders and payments, prepares and serves food, maintains outlet supplies and cleanliness, and follows food sanitation and safety requirements. Employees may work varying schedules based on business needs, including different shifts, weekends, holidays, and long hours when applicable. The role requires an outgoing, energetic, and enthusiastic attitude, and the ability to create a fun environment for guests. Employees are expected to promote positive guest and coworker experiences, support company customer-service standards and sponsored events, maintain professional conduct and appearance, and obtain and maintain the required gaming-related license. The work environment is usually moderately noisy, with occasional exposure to moving mechanical parts. The role may require access to back-of-house areas and periodic passage through the gaming facility, but not access to confidential or proprietary information.

Requirements

Must be at least 18 years of age. Employees aged 18–20 may work in a non-gaming role with a licensing waiver and may not perform any function involving gambling by patrons.
Proficient in spoken and written English, with the ability to read and understand simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
High school education, up to one month of related experience or training, or an equivalent combination of education and experience.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages.
Ability to count and identify different monetary denominations.
Ability to use common-sense understanding to carry out detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
Outgoing, energetic, and enthusiastic attitude; comfortable initiating conversations and creating a fun environment for guests.
Flexibility to work various shifts, weekends, holidays, and long hours if applicable, with schedules that may vary according to business needs.
Ability to frequently push or pull, or lift, up to 27 pounds.
Specific vision abilities including close, distance, and color vision, depth perception, peripheral vision, and ability to adjust focus.
Regularly required to stand, walk, handle or feel with hands and fingers, reach with hands and arms, talk or hear, and taste or smell; occasionally required to sit and climb or balance.
Must obtain and maintain a non-gaming license from the Indiana Gaming Commission; trackside assignments also require maintaining an Indiana Horse Racing Commission license.

Responsibilities

Greet customers, take orders, and serve orders when ready.
Enter orders accurately into the point-of-sale system and accept payment.
Repeat orders to confirm accuracy.
Stock and replenish condiments, napkins, counter items, and cold-case items.
Clean counters, tables, trays, and the dining room.
Help put away deliveries and ensure proper product rotation.
Turn in monies and paperwork in an orderly manner each day.
Assist with daily preparations and production or prep lists.
Cook food according to customer orders.
Prepare food for service according to portion sizes and recipes, and package it correctly.
Follow prescribed sanitation safeguards when handling food and cleaning surfaces.
Follow safety requirements in the Safety Manual and applicable departmental or job-function requirements.
Foster a fun environment, treat guests and coworkers graciously, and promote a positive influence in the community, including participating in company-sponsored events.
Support and promote superior customer service in accordance with department and company standards and programs.
Ensure behavior and appearance comply with established standards and maintain a professional work environment with management and staff.
Perform other duties as assigned.
Obtain and maintain a non-gaming license from the Indiana Gaming Commission; if assigned to work trackside, also maintain a license from the Indiana Horse Racing Commission.