Food and Beverage Attendant

Willow Valley Communities•East Lampeter Township, PA

9d•Onsite

About The Position

Willow Valley Communities is hiring part-time and full-time Food & Beverage Attendants at The Manor. The role helps create enjoyable dining experiences for Residents and guests by providing courteous service and supporting café operations, food venues, events, and catering. Attendants take and enter orders, assemble and deliver food and beverages, operate point-of-sale equipment, process payments, and maintain clean, welcoming dining and service areas. The position also involves following food safety and sanitation procedures, including the company’s HACCP Plan and guidelines for receiving and storing food. Part-time schedules may include day or evening shifts and vary according to business needs. The full-time schedule is Tuesday through Saturday, 6:30 AM to 2:30 PM, for 36–40 hours per week; some holidays are required. The position is based at Willow Valley Communities’ Manor Campus in Lancaster, Pennsylvania. Pay is $15.00 per hour.

Requirements

Excellent customer service skills.
Ability to work effectively as part of a team in a fast-paced environment.
Strong attention to cleanliness, safety, and detail.
Positive attitude and willingness to help wherever needed.

Responsibilities

Provide prompt, courteous service to Residents and guests according to Willow Valley standards.
Set up food venues using location-specific setup diagrams.
Assist guests with the electronic handheld ordering system.
Take verbal food and beverage orders at cooking stations and enter them into the point-of-sale system.
Deliver food and beverages to diners’ tables and assemble orders for table delivery.
Clean and reset assigned dining and service areas, including clearing and resetting tables during meal service.
Operate point-of-sale equipment and process cash and credit card transactions.
Observe diners and respond promptly to requests.
Remove soiled dishes and transport trays and bus tubs to the dish room.
Assist with assigned events and catering functions.
Follow the HACCP Plan and food safety policies and procedures.
Receive and store food items according to HACCP guidelines while maintaining food safety and sanitation standards.
Help create a warm, welcoming environment and provide exceptional customer service.