Floral Manager-Germantown

Albertsons Companies•Germantown, MD

1d•$17 - $18

About The Position

The Floral Manager oversees daily operations of the Floral Department, focusing on customer service, creative floral presentation, and department readiness. The role involves designing and merchandising floral arrangements and seasonal displays, maintaining fresh and appealing products, managing inventory and labor, and hiring and developing associates. The manager creates a welcoming customer-focused environment and helps customers with product selection, custom orders, events, and consultations. The position is hands-on and fast-paced, with flexible availability required for weekends, holidays, and peak floral seasons.

Requirements

Strong customer-service mindset with a creative, detail-oriented approach.
Effective leadership, coaching, and communication skills.
Strong organization, time-management, and prioritization abilities.
Ability to thrive during seasonal peaks and high-volume events.
Knowledge of floral design techniques and merchandising standards.
Knowledge of product care, hydration, storage, and freshness requirements.
Knowledge of store systems, ordering platforms, and basic computer tools.
Ability to train and develop associates with varying skill levels.
Ability to lift up to 40–50 lbs. and work in cooler environments.
Manual dexterity for trimming, arranging, wrapping, and handling floral products.
Flexible availability, including weekends, holidays, and peak floral seasons.
Reliable attendance and compliance with company policies, safety standards, and the Code of Business Conduct.

Responsibilities

Oversee daily Floral Department operations, customer service, creativity, and department readiness.
Assist customers with product selection, custom orders, events, and consultations.
Design, prepare, and merchandise floral arrangements, bouquets, gift items, and seasonal programs.
Execute division merchandising plans, seasonal sets, holiday programs, and promotional displays.
Maintain full, fresh, visually appealing floral cases, tables, and displays with accurate signage and pricing.
Monitor plant and flower health, hydration, freshness, and presentation standards.
Manage ordering, inventory levels, shrink, markdowns, and waste tracking.
Oversee receiving, conditioning, rotation, and cooler organization.
Build and manage schedules aligned with sales volume and labor targets.
Hire, train, coach, and develop floral associates and foster a positive, collaborative team environment.
Ensure compliance with sanitation, safety, handling, labeling, and company operational standards.
Review sales trends and adjust production accordingly.