Floral Manager-Germantown

Albertsons • Germantown, MD

10h

About The Position

The Floral Manager oversees daily floral department operations, combining floral design, customer service, merchandising, and team leadership. The role creates a welcoming customer experience and ensures floral products and displays are fresh, attractive, and ready for customers. It is a hands-on, creative, fast-paced position with increased activity during seasonal peaks and high-volume events.

Requirements

• Strong customer-service mindset and a creative, detail-oriented approach.
• Effective leadership, coaching, and communication skills.
• Strong organization, time-management, and prioritization abilities.
• Ability to thrive during seasonal peaks and high-volume events.
• Knowledge of floral design techniques, production, and merchandising standards.
• Knowledge of product care, hydration, storage, and freshness requirements.
• Knowledge of store systems, ordering platforms, and basic computer tools.
• Ability to manage inventory, ordering, and shrink control.
• Ability to schedule labor, delegate tasks, and manage performance.
• Ability to oversee sanitation, safety, and compliance.
• Ability to train and develop associates with varying skill levels.
• Ability to lift up to 40–50 lbs. and work in cooler environments.
• Manual dexterity for trimming, arranging, wrapping, and handling floral products.
• Flexible availability, including weekends, holidays, and peak floral seasons.
• Reliable attendance and compliance with company policies, safety standards, and the Code of Business Conduct.

Responsibilities

• Oversee daily Floral Department operations, focusing on customer service, creativity, and department readiness.
• Assist customers with product selection, custom orders, events, and consultations.
• Design, prepare, and merchandise floral arrangements, bouquets, gift items, and seasonal programs.
• Execute division merchandising plans, seasonal sets, holiday programs, and promotional displays.
• Maintain full, fresh, visually appealing floral cases, tables, and displays with accurate signage and pricing.
• Monitor plant and flower health, hydration, freshness, and presentation standards.
• Manage ordering, inventory levels, shrink, markdowns, and waste tracking.
• Oversee receiving, conditioning, rotation, and cooler organization.
• Build and manage schedules aligned with sales volume and labor targets.
• Hire, train, coach, and develop floral associates and foster a positive, collaborative team environment.
• Ensure compliance with sanitation, safety, handling, labeling, and company operational standards.
• Review sales trends and adjust production accordingly.
• Travel is not required.

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
• Time off, including vacation, holidays, and sick pay
• Training, career growth, and development
• Inclusive work environment with colleagues who reflect the communities served

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed