Floor Supervisor

Sonrava Health•Vallejo, CA

7d•$31 - $32

About The Position

The Floor Supervisor oversees back office staff and supports efficient, compliant dental office operations at Western Dental/Brident Offices. The role includes supervising, training, evaluating, and holding staff accountable; participating in hiring and retention; coordinating patient management and flow; ensuring sterilization and regulatory compliance; and maintaining supplies and patient records. The Floor Supervisor also leads and motivates the back office team, participates in operational meetings, and prioritizes the Ultimate Patient Experience. The company describes its dental practices as modern and fully equipped. Benefits are available based on full-time status and include paid time off, medical and dental insurance, vision coverage, a 401(k) plan, competitive salaries, professional training, and career advancement opportunities.

Requirements

Experience supervising a team of 8–12 team members.
Ability to demonstrate authority, delegate responsibility, and hold a team accountable.
Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
Current X-Ray License, or an agreement to obtain the license within six months of employment.

Responsibilities

Supervise all back office staff, including scheduling, training, performance evaluations, and accountability.
Participate in hiring, selection, and retention of back office staff.
Partner with dentists to manage patients, provide appropriate pre- and post-treatment instructions, and ensure patient satisfaction.
Monitor patient flow by reviewing the sign-in sheet and appointment book and adjusting the schedule as needed.
Ensure sterilization of the office and equipment.
Ensure compliance with OSHA, Dental Board, and corporate policies and procedures.
Conduct weekly, monthly, and quarterly inspections.
Maintain dental supplies and inventory, and stock operatories, restrooms, and the lab as needed.
Maintain proper patient treatment records.
Lead, inspire, and motivate back office staff.
Participate in monthly operational meetings.
Prioritize the Ultimate Patient Experience (UPE).