Floor Stocker - Concord NH

L.L.Bean • Concord, NH

1d • Onsite

About The Position

L.L.Bean is hiring a temporary, part-time Floor Stocker at its outlet in Concord, New Hampshire. The role receives, processes, and stocks merchandise; handles returned merchandise according to its assigned disposition; and supports other store operations, including utility tasks and customer carry-outs. Availability is needed for evening shifts and early-morning replenishment shifts twice a week.

The Floor Stocker replenishes merchandise, receives and sorts deliveries, prepares products for the sales floor, and maintains back-stock areas. The role also supports store supplies, returns and reprocessing, customer pick-and-ship orders, event setup, store recovery, and departmental floor sets. Employees are expected to provide exceptional customer service, work collaboratively with colleagues and customers from varied backgrounds, and follow safety procedures.

Requirements

• High school diploma or GED.
• Some experience required.
• Strong attention to detail and accuracy.
• Solid communication and interpersonal skills.
• Ability to collaborate in a retail environment and serve customers and teams from a variety of backgrounds.
• Ability to multitask and change tasks frequently.
• Comfort working in a fast-paced, physically demanding environment.
• Ability to meet the units-per-hour production standard.
• Basic computer skills.
• Positive, energetic spirit and a team-oriented approach.

Responsibilities

• Replenish merchandise and transfer racks and skids from trucks into the back-stock receiving area.
• Receive and scan cases using an RF device, open cases, sort merchandise into carts by department, and prepare products to floor-ready standards.
• Replenish store supplies, including catalogs, bags, gift boxes, shopping totes, hangers, and flyers.
• Retrieve returns, pick-and-ship orders, monogramming, and alterations; assist with coordinating supplies and fixtures and setting up campus events as needed.
• Determine the disposition of returned and rejected merchandise; retag and prepare products for the sales floor; process second-quality products for Returns; and determine the disposition of third-quality products.
• Complete reprocessing work and verify its accuracy by reviewing online reports; change prices and retag products as needed using tagging guns.
• Audit customer shipment orders against paperwork for accuracy, verify products and contact information, check Pro Serve services, package orders, complete online documentation, and stage orders for UPS pickup.
• Maintain a clean, organized workspace and assist with daily upkeep and recycling.
• Work with leadership to maintain the organization and flow of designated back-of-house workstations in support of inventory control and accuracy.
• Follow safety rules and procedures, report unsafe acts or conditions, and follow protocols for universal waste disposal and hazardous-material returns.
• Provide exceptional customer service using the GUIDE selling model.
• Stock merchandise on fixtures according to established merchandising standards and retrieve additional stock or sizes from back stock for the sales floor.
• Organize back-stock areas by Item ID and size, assist with store recovery, and support departmental floor sets as directed by the Home Office.

Benefits

• Benefits package with programs and perks designed to support health and financial goals.
• Programs and perks intended to support work-life balance and time to recharge outdoors.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED