Concord, NH Retail Associate

Goodwill Northern New England • Concord, NH

1d • Onsite

About The Position

Goodwill Northern New England is hiring Retail Associates in Concord, New Hampshire. Associates may work as Donation Specialists, Production Specialists, or Sales Associates. Donation Specialists welcome donors, accept and sort donations, move items to the pricing team, and politely explain when items cannot be accepted. Production Specialists sort, inspect, and price donations before they go to the sales floor. Sales Associates welcome customers and provide a positive customer experience by operating the register, stocking merchandise, removing older merchandise to make room for new products, attending fitting rooms, and maintaining a friendly atmosphere for customers and coworkers.

The role requires a positive attitude, basic math and literacy skills, schedule flexibility, and the ability to meet the listed physical demands. Associates in every position must work at least one weekend day each weekend. Applicants must pass a criminal background check meeting agency standards.

Requirements

• Positive attitude and friendly demeanor.
• Basic math and literacy skills.
• Willingness to work a flexible schedule, including evenings, weekends, and some holidays, based on business needs.
• Ability to work at least a Saturday or Sunday every weekend.
• Pass a criminal background check meeting agency standards.
• Ability to exert up to 50 lbs. of force occasionally, 30 lbs. frequently, and 10 lbs. constantly to move objects.

Nice To Haves

• Prior retail experience or relevant certification.
• High school diploma, GED, HiSET, or equivalent educational background.
• Knowledge of the value of clothing, housewares, or electronics, or willingness to learn.

Responsibilities

• Greet donors and customers and provide a welcoming, positive experience.
• Accept and sort donations and move them to the pricing team.
• Use quick judgment to identify items Goodwill cannot accept and politely explain the decision to donors.
• Sort, inspect, and price donations before sending them to the sales floor.
• Operate the register.
• Put merchandise on the sales floor and remove older merchandise to make room for new products.
• Attend fitting rooms.
• Help maintain a friendly atmosphere for customers and coworkers.

Benefits

• Medical, vision, and dental benefits.
• Generous paid time off plan.
• Paid holidays.
• 403(b) retirement plan with employer match.
• 50% employee discount at Goodwill stores in Maine, New Hampshire, and Vermont.
• Job training with growth potential.
• Private life navigation services, including free counseling and other assistance.
• Telehealth services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed