Concord, NH Retail Associate

Goodwill Northern New England • Concord, NH

2d • $15 - $16 • Onsite

About The Position

Goodwill Northern New England is hiring friendly, outgoing associates in Concord, New Hampshire, to provide a positive experience for donors and customers. The posting describes three possible roles: Donation Specialist, Production Specialist, and Sales Associate.

Donation Specialists greet donors, accept and sort donations, route donations to the pricing team, and politely explain why certain items cannot be accepted. Production Specialists sort, inspect, and price donations before they go to the sales floor. Sales Associates greet customers, operate the register, stock merchandise, remove older merchandise to make room for new products, attend fitting rooms, and help maintain a friendly atmosphere for customers and coworkers.

Associates must have a positive attitude, basic math and literacy skills, flexibility to work evenings, weekends, and some holidays, and the ability to pass an agency-standard criminal background check. Employees in every position must work at least one weekend day each weekend. The work includes physical tasks involving exertion of up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds constantly.

Goodwill Northern New England offers a supportive work environment, employee assistance and telehealth services, and a culture emphasizing inclusivity, respect, kindness, openness, active listening, and support. The listed pay range is $15.25–$16.00.

Requirements

• Display a friendly, positive demeanor.
• Have basic math and literacy skills.
• Be willing to work a flexible schedule, including evenings, weekends, and some holidays, based on business needs.
• Work at least one Saturday or Sunday every weekend.
• Pass a criminal background check meeting agency standards.
• Be able to exert up to 50 pounds of force occasionally, 30 pounds frequently, and 10 pounds constantly to move objects.

Nice To Haves

• Prior retail experience or relevant certification.
• High school diploma, GED, HiSET, or equivalent educational background.
• Knowledge of the value of clothing, housewares, or electronics, or willingness to learn.

Responsibilities

• Greet donors, accept and sort donations, and deliver donations to the pricing team.
• Use quick decision-making and politely explain to donors why certain items cannot be accepted.
• Sort, inspect, and price donations before they are sent to the sales floor.
• Greet customers and provide an excellent customer experience.
• Run the register.
• Put merchandise on the sales floor and pull older merchandise to make room for new products.
• Attend fitting rooms.
• Help create a friendly atmosphere for customers and coworkers.

Benefits

• Medical, vision, and dental benefits.
• Generous PTO plan.
• Paid holidays.
• 403(b) retirement plan with employer match.
• 50% employee discount at Goodwill stores in Maine, New Hampshire, and Vermont.
• Job training and growth potential.
• Private life-navigation services, including free counseling and other assistance.
• Access to telehealth services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed