Floor Staff - $14.50/hr | Free Movies, Concession Discounts, Holiday Pay & Flexible Scheduling. Must Be Available Weekends & Holidays. Apply Today!!!.

Regal•Noblesville, IN

17h•$15 - $15•Onsite

About The Position

Floor Staff team members are assigned according to theatre needs and employee availability and may be variable-hour, part-time fixed, part-time regular, or full-time hourly employees. Their primary responsibility is ensuring guests receive exceptional service. They may work in the Box Office, Concession Stand, or as an Usher and are expected to represent Regal consistently with its mission statement and policies, maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning duties, and comply with the company dress code. Box Office duties include operating the point-of-sale system and accurately handling cash drawers, credit cards, travelers’ checks, gift cards, and redeemed discount tickets, passes, and coupons; promoting premium viewing experiences and the Regal Crown Club; ensuring ticket sales comply with the MPAA rating system and company policy; and responding to guest calls and questions in line with the guest service philosophy. Concession duties include operating the point-of-sale system and accurately handling payments, redeemed coupons, and concession inventory; promoting the Regal Crown Club; operating, preparing, and cleaning concession equipment; suggestive selling; complying with food-safety laws and break or meal-period laws; and keeping required alcohol certification and training current when applicable. Employees assigned to sell or serve alcohol must meet the legal age requirement. Employees must read and understand training materials on topics such as sexual harassment and discrimination. Usher duties include taking and collecting ticket stubs and directing patrons; inspecting bags when applicable; managing crowds and helping guests find seats; enforcing the MPAA rating system; inspecting auditoriums for picture and sound quality, content theft, and safety; reporting problems or unusual situations to management; conducting auxiliary concession sales as directed; cleaning auditoriums and other theatre areas; monitoring vending equipment; and assisting with assigned opening and closing duties. Employees must satisfactorily perform the essential duties, with reasonable accommodations available for individuals with disabilities. Completion of the cast certification program as a cast member and box office cashier, or progress toward completion, is required. The role calls for clear communication, public speaking and listening skills, accurate calculations, problem-solving and decision-making ability, the ability to perform under pressure, and strong communication, organization, time-management, and prioritization skills. The job pays $14.50 per hour and advertises free movies, concession discounts, holiday pay, and flexible scheduling. Weekend and holiday availability is required.

Requirements

Completion of the cast certification program as a cast member and as a box office cashier, or progress toward completion.
Good public speaking, listening, and clear, direct response skills.
Ability to perform calculations quickly and accurately and identify and correct errors.
Ability to identify problems, gather relevant information, evaluate alternatives, reach evidence-based conclusions, take initiative, and perform under pressure or opposition.
Excellent communication skills with customers, coworkers, and management; ability to set goals, budget time, and prioritize objectives.
Weekend and holiday availability.
If assigned to sell or serve alcohol: be of legal age under applicable state or local law, complete required local or state training and certification, and complete Regal Responsible Beverage Server training on Regal Online University.
Ability to perform the physical demands of the job, with reasonable accommodations where applicable.

Responsibilities

Provide exceptional guest service and represent Regal consistently with its mission statement and policies.
Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning, and follow the company dress code.
Operate the Box Office point-of-sale system and accurately handle cash, cards, travelers’ checks, gift cards, and redeemed tickets, passes, and coupons.
Promote premium viewing experiences and the Regal Crown Club; sell tickets in accordance with the MPAA rating system and company policy; respond to guest questions and calls.
Operate the concession point-of-sale system and accurately handle payments, coupons, and concession inventory.
Promote the Regal Crown Club, operate and clean concession equipment, and use suggestive selling.
Comply with food-safety requirements and applicable break and meal-period laws; maintain required alcohol training and certification when applicable.
Take and collect ticket stubs, direct patrons, inspect bags when applicable, manage crowds, and help guests find seats.
Enforce the MPAA rating system and conduct auditorium inspections for picture and sound quality, content theft, and safety.
Report problems, discrepancies, and unusual situations to management; perform auxiliary concession sales as directed.
Clean auditoriums, restrooms, lobby, hallways, and other areas; monitor theatre vending equipment; assist with assigned opening and closing duties.
Complete required training and certification, including cast certification and any legally required alcohol training when assigned to alcohol service.