Floor Leader (Part-Time)

The Buckle, Inc. • Westlake, OH

5d • Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership.

The position focuses on delivering legendary Guest service and meeting sales goals; supporting the recruiting, training, and development of Teammates; managing visual merchandising and zone ownership; and executing store operations, loss prevention, and company policies. The role has no supervisory responsibilities, but is expected to lead by example, coach Teammates, support store growth, and maintain a positive, organized, and shoppable retail environment.

This is a part-time position in a retail store setting. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The role regularly involves standing, walking, reaching, climbing or balancing, and other physical activity, and requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

• High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to lift and maneuver 50 pounds throughout the store and backroom.
• Ability to perform the physical activities of the role, including standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Greet Guests, provide friendly and knowledgeable service, answer questions, recommend merchandise, and help Guests find products that meet their needs.
• Suggest additional products, create a wardrobing experience, demonstrate product knowledge, and maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
• Meet personal sales-per-hour, average sales, and total net sales goals, and support Teammates’ sales presentations using the Sales Presentation Guide (SPG).
• Provide service throughout the store, including the Front 5, sales floor, fitting rooms, and register area; handle returns and exchanges effectively and build Guest relationships and client-based business.
• Use tools such as inventory management, advanced product search, and iPad apps to expand Guest selections; support guest loyalty, fit appointments, Buckle credit card, and guest connect efforts.
• Recognize recruiting opportunities and assist with leading, directing, motivating, training, and educating new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
• Maintain a positive floor culture; coach Teammates on dress, denim showmanship, denim fit cards, daily tasks, and sales results; participate in daily setup, training, impacting, and reviewing using the Performance Tracker.
• Develop department results, balance department-manager actions within the assigned segment, complete the mid-week check-in, and demonstrate leadership through Guest awareness, communication, and product engagement.
• Manage product through zone ownership, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
• Assign zones and projects with learning goals, confirm Teammates follow visual standards and checklists, execute new tools and training videos, and communicate merchandising recommendations to the Store Manager.
• Give store tours and ensure the sales floor is sized appropriately and new freight is displayed correctly.
• Work a flexible schedule as business needs require, including possible mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
• Use the planner and complete opening and closing checklists; recognize and respond to security risks and theft, follow loss prevention guidelines, and perform daily bag and purse checks.
• Execute and teach point-of-sale procedures; handle corporate office calls, returns and exchanges, payments, and loss prevention practices according to Buckle guidelines.
• Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns and communicate policy violations or Teammate or Guest concerns to appropriate management or Human Resources confidentially and promptly.
• Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
• Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, contribute to positive team spirit, and perform special projects or other assigned duties.

Benefits

• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Eligible part-time Teammates may choose between two comprehensive medical plans; preventive care is covered at 100%, and plans include access to virtual care.
• 401(k) with traditional and Roth options, subject to eligibility requirements, and discretionary company matching contributions for qualifying Teammates.
• Employee Assistance Program access to free confidential counseling, wellness coaching, and self-care tools.
• Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED