Floor Leader (Part-Time)

The Buckle, Inc.•Cypress, TX
•Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine cleaning. The Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The position focuses on delivering personalized Guest service, meeting sales goals, developing Teammates, managing visual merchandising and product presentation, and supporting store operations. The Floor Leader leads by example, maintains high standards whether or not a Manager is present, and helps create a positive, organized, and shoppable store. This role has no supervisory responsibilities.

Requirements

  • High school diploma or GED; alternatively, one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to stand, walk, use hands to finger, handle, or feel, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

  • Greet Guests, provide knowledgeable and engaging service, answer questions, recommend merchandise, and help Guests locate products.
  • Anticipate Guest needs, suggest additional items, create wardrobing experiences, build client relationships, and support Guest loyalty.
  • Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide and support Teammate sales presentations.
  • Maintain knowledge of merchandise, promotions, payment and exchange policies, security practices, and return procedures.
  • Use available inventory and search tools, including the Inventory Manager and iPad apps, to expand Guest selections.
  • Recognize recruiting opportunities and help lead, direct, motivate, train, and educate new Teammates in accountability, shift orientation, Loss Prevention, and sales presentation standards.
  • Maintain a positive floor culture, model dress code and denim showmanship, motivate Teammates, and participate in daily setup, training, performance tracking, and reviews.
  • Develop departmental results, balance department manager actions within the assigned segment, and complete mid-week check-ins.
  • Demonstrate leadership on the sales floor by monitoring Guest needs, involving Guests with products, communicating with the Team, collecting Guest names, and supporting both store departments.
  • Own product presentation and zone management, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
  • Assign zones and projects with learning goals, ensure Teammates follow visual standards and checklists, and execute new visual tools and training materials.
  • Identify merchandising opportunities from freight to floor, communicate recommendations to the Store Manager, give store tours, and ensure the sales floor is sized and freight is displayed appropriately.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
  • Use the planner and complete opening and closing checklists; recognize and respond to security risks and theft, and follow Loss Prevention procedures, including daily bag and purse checks.
  • Execute and teach Point of Sale procedures; handle Corporate Office calls, returns, exchanges, payments, and related policies appropriately.
  • Complete scheduled shifts and cover shifts when needed; provide feedback regarding merchandise handling concerns.
  • Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
  • Maintain a clean, organized, and shoppable store; follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and complete special projects and other assigned duties.

Benefits

  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Eligible part-time Teammates may choose between two medical plans; preventive care is covered at 100%, and plans include access to virtual care.
  • 401(k) with traditional and Roth options, with discretionary company matching contributions for qualifying Teammates who meet eligibility requirements.
  • Employee Assistance Program with free confidential counseling, wellness coaching, and self-care tools.
  • Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.
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