Floor Leader (Part-Time)

The Buckle, Inc. • Bath Township, OH

5d • Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the Floor Leader helps develop sales, recruit new Teammates, and provide leadership. The position has no supervisory responsibilities.

The Floor Leader provides attentive Guest service, supports sales goals and Guest loyalty, develops and coaches Teammates, manages visual merchandising and zone ownership, and helps maintain store operations, security, and a clean, organized shopping environment. The role requires a flexible schedule based on store and business needs, including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.

Requirements

• High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to provide effective customer service and demonstrate sales, merchandising, and leadership behaviors.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to perform the essential duties, with reasonable accommodations where applicable.
• Physical ability to lift and maneuver 50 pounds throughout the store and backroom.

Responsibilities

• Greet Guests, provide knowledgeable and engaging service, answer questions, recommend merchandise, and help fulfill Guest needs.
• Demonstrate product knowledge, share sales and promotional information, and support Guest loyalty, fit appointments, Buckle credit card, and Guest Connect.
• Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide and identify opportunities to improve sales presentations.
• Build Guest relationships and client-based business, recognize Guest levels, and provide service throughout the store, including the sales floor, fitting rooms, and register area.
• Recognize recruiting opportunities and assist with leading, directing, motivating, training, and educating new Teammates.
• Maintain a positive floor culture, demonstrate dress-code standards, motivate Teammates to complete daily tasks, and coach denim showmanship and fit-card practices.
• Develop department results, balance department-manager actions within the assigned segment, complete mid-week check-ins, and demonstrate leadership actions during the segment.
• Own and influence product zones, including product knowledge and placement, weekly checklists, product life cycle, and results tracking.
• Assign zones and projects to Teammates with learning goals, and ensure compliance with visual standards and checklists.
• Recognize merchandising opportunities, communicate recommendations to the Store Manager, conduct store tours, and ensure merchandise is appropriately displayed and the sales floor is sized.
• Work a flexible schedule as required by store and business needs, including mornings, evenings, weekends, and specified holiday periods.
• Use the planner and complete opening and closing checklists; follow Loss Prevention practices and recognize or respond to security risks and theft.
• Execute and teach Point of Sale procedures; handle corporate calls, returns, exchanges, payments, and other store tools and policies appropriately.
• Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns.
• Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely and confidential manner.
• Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
• Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and complete special projects or other assigned duties.

Benefits

• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Eligible part-time teammates may choose between two comprehensive medical plans; preventive care is covered at 100%, and plans include access to virtual care.
• 401(k) with traditional and Roth contribution options after meeting eligibility requirements, with discretionary company matching contributions for qualifying Teammates.
• Employee Assistance Program access to free confidential counseling, wellness coaching, and self-care tools.
• Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED