Floor Leader (Part-Time)

Crocker Park • Westlake, OH

4d • Onsite

About The Position

The Floor Leader fulfills Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working with the Store Manager and Leadership Team, the Floor Leader helps develop sales, recruit new Teammates, and provide leadership.

The position focuses on delivering high-quality Guest service, achieving sales goals, developing and motivating Teammates, maintaining visual merchandising standards, and completing store operations. The Floor Leader is expected to demonstrate leadership and professional conduct, support a positive store culture, and help maintain a clean, organized, and shoppable store. This role has no supervisory responsibilities.

The position is part-time. Work takes place in a retail store setting, and the schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Physical duties include standing, walking, handling and reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Applicants must have a high school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience. Buckle offers part-time teammate benefits, subject to eligibility and applicable requirements.

Requirements

• High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to lift and maneuver 50 pounds throughout the store and backroom.
• Ability to perform the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
• Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Responsibilities

• Greet Guests, provide friendly and knowledgeable service, answer questions, recommend and locate merchandise, and help create a wardrobing experience.
• Use product knowledge, sales education, and the Sales Presentation Guide to support personal sales, Teammate presentations, and sales goals.
• Meet or exceed performance standards for sales, Guest loyalty, fit appointments, Buckle credit card use, and Guest connections.
• Build Guest relationships and expand Guest selections using available inventory tools, product searches, and iPad apps.
• Lead by example through showmanship, attentive service, high standards, and consistent leadership actions.
• Identify recruiting opportunities and help train, motivate, and educate new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
• Contribute to daily setup, training, impacting, and reviewing; use the Performance Tracker and motivate Teammates to complete daily tasks.
• Demonstrate and coach denim showmanship and denim fit-card practices, and develop results within the assigned department or segment.
• Maintain awareness of Guests, involve them with products, communicate with fellow leaders and Teammates, and collect Guest names during leadership segments.
• Own and influence product zones, including product knowledge and placement, weekly checklists, product life cycle, and tracking results.
• Assign zones and projects with learning goals, confirm Teammates follow visual standards and checklists, and execute relevant tools and training videos.
• Recognize merchandising opportunities, communicate recommendations to the Store Manager, give informative store tours, and keep the sales floor sized with new freight displayed appropriately.
• Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to business needs.
• Use the planner and complete opening and closing checklists; recognize security risks and theft, follow Loss Prevention guidelines, and perform required bag and purse checks.
• Execute and teach Point of Sale procedures; handle calls from the Corporate Office and follow return, exchange, payment, and Loss Prevention policies.
• Complete scheduled shifts and cover shifts when needed; provide the Store Manager and Leadership Team with feedback about merchandise handling concerns.
• Report policy violations and Teammate or Guest concerns to the appropriate Store Manager, District Manager, and/or Human Resources contact in a timely and confidential manner.
• Maintain a clean, organized, and shoppable store; follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
• Give and receive feedback, support leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to a positive team spirit.
• Perform special projects and other duties as assigned.

Benefits

• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Eligible part-time teammates may choose between two medical plans; preventive care is covered at 100%, and plans include virtual care.
• 401(k) plan with traditional and Roth options, with discretionary company matching contributions for qualifying Teammates after eligibility requirements are met.
• Employee Assistance Program access to confidential counseling, wellness coaching, and self-care tools.
• Paid leave accrues in applicable states where required by law, at one hour per 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED