Floor Leader (Part-Time)

Lehigh Valley Mall • Whitehall, PA

5d • Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the Floor Leader helps develop sales, recruit new Teammates, and provide leadership. The position has no supervisory responsibilities. The listed compensation range is $00–$00 per hour; sales positions receive a base rate plus 3% commission on sales. Final offers depend on factors such as skills, experience, location, and qualifications.

The role focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. The Floor Leader provides service throughout the store, works toward sales and Guest-loyalty goals, supports daily training and task completion, maintains visual standards and store organization, and follows store policies and Loss Prevention practices.

This is a part-time position. The work is performed in a retail store setting, where noise is usually moderate. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

A high school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience, is required. The job regularly involves standing, walking, using hands, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing. Sitting is occasional. The role requires the physical ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

• High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
• Ability to regularly stand, walk, use hands to finger, handle, or feel, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Greet Guests, answer questions, recommend and locate merchandise, anticipate needs, and provide attentive, engaging service throughout the store.
• Demonstrate product knowledge, share information about sales and promotions, and explain payment, exchange, return, and security practices.
• Work toward personal sales-per-hour, average sales, total net sales, business-builder, and Guest-loyalty goals.
• Use the Sales Presentation Guide (SPG), support Teammate presentations, build Guest relationships, and help develop a client-based business.
• Recognize recruiting opportunities and assist in leading, directing, motivating, training, and educating new Teammates.
• Participate in daily setup, training, impacting, and reviews; use the Performance Tracker and motivate Teammates to complete daily tasks.
• Demonstrate and coach denim showmanship and fit-card practices, and develop results within the assigned department or segment.
• Maintain Guest awareness, involve Guests with products, communicate with fellow leaders and the Team, and help Guests across store departments.
• Own and influence product zones through product knowledge, placement, presentation, and understanding the product life cycle.
• Assign zones and projects with learning goals, confirm adherence to visual standards and checklists, and communicate merchandising opportunities and solutions to the Store Manager.
• Conduct informative and influential store tours and ensure the sales floor is consistently sized and new freight is displayed appropriately.
• Work a flexible schedule that may include mornings, evenings, weekends, and Thanksgiving and Christmas coverage, according to store needs.
• Use the planner and complete opening and closing checklists; recognize security risks and theft, follow Loss Prevention guidelines, and conduct required daily bag and purse checks.
• Execute and teach Point of Sale (POS) procedures; handle calls from the Corporate Office and process returns and exchanges according to Buckle guidelines.
• Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns to the Store Manager and Leadership Team.
• Maintain a clean, organized, and shoppable store; follow Buckle’s policies, procedures, handbooks, and Code of Ethics.
• Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources promptly and confidentially.
• Give and receive feedback, support Leadership, promote personal and store growth, and maintain professional, mature relationships with Teammates.
• Perform special projects and other duties as assigned.

Benefits

• Part-time teammates may choose between two comprehensive medical plans if eligible; preventive care is covered at 100%, and plans include access to virtual care.
• 401(k) with traditional and Roth options and discretionary company matching contributions for qualifying teammates who meet eligibility requirements.
• Employee Assistance Program (EAP) access to free confidential counseling, wellness coaching, and self-care tools.
• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED