Floor Leader (full-time)

Lima Center•Lima, OH

4d•Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager and Leadership Team, the Floor Leader helps develop sales, recruit Teammates, and provide leadership. The estimated pay range is $17–$20 per hour, including base pay plus commission for sales positions; final offers depend on factors such as skills, experience, location, and qualifications. The Floor Leader delivers customer service and sales, supports Teammate recruiting, training, and development, and manages visual merchandising and store operations. The position involves demonstrating leadership, maintaining a positive floor culture, and helping ensure the store is organized, secure, and aligned with Buckle policies and standards. This role has no supervisory responsibilities. The job is performed in a retail store setting, where the noise level is usually moderate. The role requires regularly standing, walking, reaching, handling items, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and communicating. It also requires the ability to lift and maneuver up to 50 pounds throughout the store and backroom. A flexible schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, handle items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; sitting is occasionally required.
Vision abilities including close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Responsibilities

Greet Guests, answer questions, recommend and locate merchandise, anticipate Guest needs, and provide attentive service throughout the store.
Demonstrate product knowledge, communicate current sales and promotions, and follow payment, exchange, return, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide and support Teammate sales presentations.
Build Guest relationships and client-based business, support Guest loyalty, and use inventory tools and product searches to expand Guest selections.
Recognize recruiting opportunities and help lead, motivate, educate, and develop new Teammates in accountability, shift orientation, loss prevention, and sales presentation standards.
Maintain a positive floor culture, demonstrate the dress code and fashion standards, participate in daily setup and training, and motivate Teammates to complete tasks.
Demonstrate leadership during assigned segments, maintain awareness of Guests, involve Guests with products, communicate with fellow leaders and Teammates, and obtain Guest names.
Own and influence product zones through product knowledge, placement, weekly checklists, product life cycle, and tracking results.
Assign zones and projects with learning goals, verify Teammates follow visual standards and checklists, and communicate merchandising opportunities and solutions to the Store Manager.
Execute new tools and videos related to zone ownership and provide informative and influential store tours.
Use the planner and complete opening and closing checklists; identify security risks and theft, follow loss prevention guidelines, and perform daily bag and purse checks.
Execute and teach point-of-sale procedures, handle calls from the Corporate Office, and follow policies for payments, exchanges, and loss prevention.
Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling and promptly communicate policy violations or Teammate or Guest concerns through appropriate channels.
Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support leadership, promote personal and store growth, maintain professional relationships with Teammates, and perform special projects and other assigned duties.

Benefits

Medical coverage with a choice of two plans; preventive care is covered at 100%, and plans include virtual care.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying eligible Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% off Buckle gift cards.
Vacation time, earned according to role and years of service, with starting amounts dependent on employment status and prorated for the first partial year.
40 hours of sick time per year, or more where required by law; prorated for the first partial year, with carryover subject to the stated limits.
One floating holiday and up to three days of bereavement leave.
Company-paid basic life and AD&D insurance, with options for supplemental life and short- and long-term disability plans.
Paid and unpaid leave for qualifying situations, with Benefits Team guidance; qualifying salaried Teammates may be eligible for medical leave pay that can be used as paid parental leave.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible Teammates.