Floor Leader (Part-Time) (Tanger Outlets)

Tanger Outlets • Daytona Beach, FL

3d • Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine cleaning. Working directly with the Store Manager and Leadership Team, the Floor Leader helps develop sales, recruit new Teammates, and provide leadership.

The role delivers attentive, knowledgeable Guest service, supports sales goals and Guest loyalty, and helps build client relationships. It also contributes to recruiting, training, coaching, and motivating Teammates; maintaining visual merchandising standards; and completing operational and loss-prevention tasks. The position has no supervisory responsibilities.

This is a part-time position in a retail store. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.

Requirements

• High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to execute and teach Point of Sale procedures and follow store policies, including Loss Prevention guidelines.
• Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear regularly; sitting is occasionally required.
• Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
• Close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

• Greet Guests, provide friendly and knowledgeable service, answer questions, recommend merchandise, and help Guests locate products.
• Anticipate Guest needs, suggest additional items, create a wardrobing experience, and demonstrate products using product knowledge.
• Meet personal sales-per-hour, average sales, and total net sales goals, while supporting Teammate sales presentations and Guest loyalty.
• Use the Sales Presentation Guide (SPG) and available inventory tools, product searches, and iPad apps to support sales and expand Guest selections.
• Build Guest relationships and develop a client-based business; recognize and communicate Guest Levels to the Team.
• Recognize recruiting opportunities and assist with leading, training, motivating, and educating new Teammates.
• Maintain a positive floor culture, model the dress code, coach sales and denim showmanship, and help Teammates complete daily tasks.
• Support daily setup, training, performance tracking, department results, segment actions, and mid-week check-ins.
• Take ownership of product zones, including product knowledge, placement, product life cycle, and weekly checklists.
• Assign zones and projects to Teammates with learning goals, and ensure visual standards and checklists are followed.
• Recognize merchandising opportunities, communicate recommendations to the Store Manager, give store tours, and ensure freight is displayed appropriately.
• Work a flexible schedule that may include mornings, evenings, weekends, and specified holiday periods according to business needs.
• Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures.
• Recognize security risks and theft, follow Loss Prevention guidelines, and complete daily bag and purse checks.
• Handle calls from the Corporate Office and apply policies for payments, returns, exchanges, and Loss Prevention.
• Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns.
• Report policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contact in a timely and confidential manner.
• Maintain a clean, organized, and shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
• Support Leadership, promote personal and store growth, maintain professional relationships with Teammates, and contribute to a positive team spirit.
• Perform special projects and other duties as assigned.

Benefits

• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Eligible part-time Teammates may choose between two comprehensive medical plans; preventive care is covered at 100%, and plans include access to virtual care.
• 401(k) with traditional and Roth options, with eligibility requirements and discretionary company matching contributions for qualifying Teammates.
• Employee Assistance Program access to confidential counseling, wellness coaching, and self-care tools.
• Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED