Floor Leader (Part-Time)

Houston Premium Outlets • Cypress, TX

11d • Onsite

About The Position

The Floor Leader’s primary responsibility is to fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership.

The position provides Guest service and generates sales by helping Guests find merchandise, sharing product knowledge, meeting sales goals, and building client relationships. It also assists with recruiting, training, coaching, and motivating Teammates; supports visual merchandising and zone ownership; and carries out store operations, including opening and closing procedures, loss prevention, and maintaining a clean, organized store. The position has no supervisory responsibilities.

The role is part-time and is based in a retail store setting. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs. Physical demands include standing, walking, reaching, climbing or balancing, stooping, kneeling, crouching or crawling, and lifting and maneuvering up to 50 pounds throughout the store and backroom.

Requirements

• High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to perform the physical demands of the role, including lifting and maneuvering 50 pounds throughout the store and backroom.
• Ability to perform essential job functions with or without reasonable accommodation.

Responsibilities

• Greet Guests, provide friendly and knowledgeable service, answer questions, recommend merchandise, and help locate or obtain items based on Guest needs.
• Demonstrate product knowledge, share information about current sales and promotions, and suggest additional items to support Guest needs and sales goals.
• Meet personal sales-per-hour, average sales, and total net sales goals set by Store Management.
• Provide service across the store, including the sales floor, fitting rooms, front of store, and register area; handle returns and exchanges appropriately.
• Build Guest relationships and a client-based business, recognize Guest levels, and encourage Guest loyalty and business-builder activities.
• Use the Sales Presentation Guide daily and support Teammates’ sales presentations and denim showmanship.
• Recognize recruiting opportunities and assist in leading, training, motivating, and educating new Teammates.
• Support daily setup, training, performance tracking, task completion, and a positive floor culture.
• Demonstrate leadership during assigned segments by staying aware of Guests, engaging them with product, communicating with fellow leaders and Teammates, and obtaining Guest names.
• Own and influence assigned product zones, including product knowledge, placement, weekly checklists, and product life cycle.
• Assign zones and projects to Teammates with learning goals and confirm that visual standards and checklists are followed.
• Recognize merchandising opportunities, communicate recommendations to the Store Manager, and provide informative store tours.
• Use the store planner and complete opening and closing checklists.
• Recognize security risks and theft, follow Loss Prevention guidelines, and execute and teach Point of Sale procedures.
• Handle calls from the Corporate Office and follow policies for payments, exchanges, returns, and Loss Prevention.
• Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns.
• Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
• Maintain a clean, organized, and shoppable store; follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
• Support personal and store growth, exchange feedback with peers and Management, maintain professional relationships with Teammates, and complete special projects and other assigned duties.

Benefits

• 40% discount on Buckle products and 25% discount on Buckle gift cards.
• Eligible part-time Teammates may choose between two medical plans; preventive care is covered at 100%, and plans include access to virtual care.
• 401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates, subject to eligibility requirements.
• Employee Assistance Program offering free confidential counseling, wellness coaching, and self-care tools.
• Paid leave accrues in applicable states where required by law, at one hour for every 30 hours worked.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED