Floor Leader (Part-Time) (Tanger Outlets)

The Buckle, Inc.•Daytona Beach, FL
•Onsite

About The Position

The Floor Leader and Leader in Training (LIT) help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The position emphasizes personalized Guest service and sales, supporting Teammate recruiting, training, and development, maintaining visual merchandising standards and zone ownership, and carrying out store operations and leadership duties. The role has no supervisory responsibilities and includes other special projects and duties as assigned.

Requirements

  • High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to regularly stand, walk, use hands to handle or feel, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

  • Welcome Guests, answer questions, recommend and locate merchandise, anticipate needs, and deliver attentive service throughout the store.
  • Use product knowledge and sales education to demonstrate merchandise and support Teammates’ sales presentations.
  • Meet personal sales-per-hour, average sales, and net sales goals, and contribute to store business-builder and Guest loyalty performance.
  • Use the Sales Presentation Guide, support fit appointments, Buckle credit card and Guest Connect, and build client-based Guest relationships.
  • Support recruiting by identifying opportunities and using Jobs & Careers cards, email referrals, and Teammate Recommend.
  • Help lead, direct, motivate, train, and educate new Teammates on accountability, shift orientation, Loss Prevention, and sales presentation standards.
  • Maintain a positive floor culture, coach Teammates on dress and denim showmanship, and motivate completion of daily tasks.
  • Develop department results, balance segment actions, complete mid-week check-ins, and demonstrate leadership actions during assigned segments.
  • Own and influence product through zone ownership, product knowledge and placement, weekly checklists, product life cycle awareness, and results tracking.
  • Assign zones and projects with learning goals, monitor adherence to visual standards and checklists, and execute applicable merchandising tools and videos.
  • Identify merchandising opportunities, communicate recommendations to the Store Manager, give store tours, and ensure the sales floor is sized and freight is displayed appropriately.
  • Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
  • Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures and handle calls from the Corporate Office as appropriate.
  • Recognize and respond to security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and apply payment, return, and exchange policies.
  • Complete scheduled shifts and cover shifts when needed; provide feedback about merchandise handling concerns.
  • Communicate policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
  • Maintain a clean, organized, shoppable store and follow Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Give and receive feedback, support Leadership, promote personal and store growth, maintain professional relationships, and contribute to positive team spirit.
  • Perform special projects and other duties as assigned.

Benefits

  • 40% discount on Buckle products and 25% discount on Buckle gift cards.
  • Eligible part-time Teammates may choose between two medical plans; preventive care is covered at 100%, and plans include virtual care access.
  • 401(k) with traditional and Roth options, with discretionary company matching contributions for qualifying Teammates who meet eligibility requirements.
  • Employee Assistance Program access to confidential counseling, wellness coaching, and self-care tools.
  • Paid leave accrues where required by law, at one hour for every 30 hours worked.
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