Floor Lead

Gymshark • Roosevelt, NY

1d • $21 - $23 • Onsite

About The Position

The Floor Lead supports the day-to-day running of the Gymshark Roosevelt Field Mall store, leading from the shop floor to deliver exceptional customer experiences. The role helps drive service standards, sales, and operational excellence while creating a positive, high-energy environment for the team. As a keyholder, the Floor Lead may act as the on-duty leader when needed and helps ensure smooth store operations.

Requirements

• Experience in a retail environment, either on the shop floor or in operations.
• Previous experience in a leadership or keyholder role.
• Strong customer service skills and a passion for delivering great experiences.
• Confident communication skills and the ability to motivate and support a team.
• A commercial mindset and the ability to drive sales and add customer value.
• Strong organization and attention to detail.
• Adaptability and comfort working in a fast-paced environment.

Responsibilities

• Lead from the shop floor to deliver a warm, best-in-class customer experience.
• Support daily store operations, including opening, closing, and keyholder duties.
• Drive sales through product recommendations and team support.
• Run team huddles, communicate daily priorities, and energize the team.
• Coach and support team members to maintain high performance.

Benefits

• Comprehensive medical, dental, and vision plans.
• Performance-based bonus opportunity.
• Competitive PTO.
• Contributory 401(k).
• Gymshark employee discount and long service awards.
• Funded multi-site fitness membership.
• Enhanced family leave plans.
• Short-term disability and long-term disability plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed