Floor Houseperson | State College Toftrees Golf Resort

SHANER • State College, PA

18d • Onsite

About The Position

The Floor Houseperson cleans and services assigned hotel public spaces according to franchise and hotel standards, maintaining established standards of cleanliness and quality. The role includes reporting maintenance deficiencies, responding to guest requests and complaints, and helping ensure guest satisfaction. The employee follows housekeeping, safety, and security procedures and protects the confidentiality and security of guest rooms. Additional duties include returning and restocking the cart at the end of each shift and completing scheduled deep-cleaning or seasonal-cleaning tasks. The position requires availability for a flexible schedule that includes weekends, holidays, and varied shifts.

Requirements

• At least one year of cleaning experience.
• Ability to communicate satisfactorily with guests, management, and coworkers so they understand.
• Knowledge of proper chemical handling.
• Availability to work a flexible schedule, including weekends, holidays, and varied shifts.

Nice To Haves

• Previous hotel experience is preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Clean assigned hotel public areas to established cleanliness standards.
• Report maintenance deficiencies.
• Handle guest requests and complaints and ensure guest satisfaction.
• Maintain quality and cleanliness standards throughout daily assignments.
• Follow house, safety, housekeeping, and security procedures.
• Maintain the confidentiality and security of guest rooms.
• Return and restock the cart at the end of the shift.
• Complete scheduled deep-cleaning and seasonal-cleaning tasks.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed