The Field Burger & Tap Restaurant Supervisor | Toftrees Golf Resort

Shaner Hotels • State College, PA

7d

About The Position

The Restaurant Supervisor oversees service and restaurant functions at The Field Burger & Tap at Toftrees Golf Resort in accordance with hotel standards. The role helps ensure daily Food and Beverage operations are completed, food and beverage safety and quality meet hotel, Shaner, and franchise specifications, and department standards and safe-work procedures are established, maintained, and taught. The supervisor handles guest-related issues, communicates with management and staff, and assists with employee performance to support productivity and a quality work environment. The position requires a flexible schedule, including weekends, holidays, and varied shifts. Other duties may be assigned.

Requirements

• At least one year of experience in the Restaurant/Food and Beverage field.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate satisfactorily with guests, management, and co-workers.
• High school graduate or equivalent.
• ServSafe and/or food safety training.
• Alcohol awareness training, such as TIPS.
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately perform mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.
• Availability to work a flexible schedule, including weekends, holidays, and varied shifts.

Nice To Haves

• Previous supervisory or management experience.
• Some college education.
• Bilingual English/Spanish ability.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Supervise all aspects of restaurant service functions in accordance with hotel standards.
• Direct, implement, and maintain a service and management philosophy that guides staff.
• Ensure compliance with and completion of daily Food and Beverage operational procedures.
• Maintain food and beverage safety and quality according to hotel, Shaner, and franchise specifications.
• Establish, maintain, and train staff on operating standards, procedures, and safe working conditions.
• Respond to and handle guest-related issues pertaining to the department.
• Communicate with the General Manager, other department managers, supervisors, and staff.
• Assist in managing employee performance to ensure productivity and a quality work environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED