The Field Burger & Tap Restaurant Supervisor | Toftrees Golf Resort

SHANER • State College, PA

8d

About The Position

The Restaurant Supervisor oversees all aspects of service restaurant functions at The Field Burger & Tap at Toftrees Golf Resort, in accordance with hotel standards. The role directs, implements, and maintains a service and management philosophy that guides the restaurant staff.

The supervisor ensures completion of daily Food and Beverage Department operating procedures and maintains food and beverage safety and quality in accordance with hotel, Shaner, and franchise specifications. The position establishes and trains staff on operational standards, procedures, and safe working conditions; responds to guest issues; communicates with the General Manager, other department managers, supervisors, and staff; and assists with employee performance management to support productivity and a quality work environment. The role also performs other duties as assigned.

Requirements

• Minimum one year of experience in the restaurant or Food and Beverage field.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to communicate satisfactorily with guests, management, and coworkers.
• High school graduate or equivalent.
• ServSafe and/or food safety training.
• Alcohol awareness training, such as TIPS.
• Familiarity with food and beverage cost controls.
• Ability to write routine reports and correspondence.
• Ability to accurately compute mathematical calculations and use required measurement tools.
• Ability to prepare budgets and ensure cost controls.
• Availability to work a flexible schedule, including weekends, holidays, and varied shifts.

Nice To Haves

• Previous supervisory or management experience.
• Some college education.
• Bilingual English/Spanish skills.
• Knowledge of local activities and attractions appropriate for the clientele.

Responsibilities

• Supervise all aspects of restaurant service functions in accordance with hotel standards.
• Direct, implement, and maintain a service and management philosophy that guides restaurant staff.
• Ensure compliance with and completion of daily Food and Beverage Department operational procedures.
• Maintain food and beverage safety and quality according to hotel, Shaner, and franchise specifications.
• Establish, maintain, and train staff on operational standards, procedures, and safe working conditions.
• Respond to and handle guest-related issues pertaining to the department.
• Communicate with the General Manager, other department managers, supervisors, and staff.
• Assist in managing employee performance to ensure productivity and a quality work environment.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED