Floating Teller

Washington Financial bank • Washington, PA

5d • Onsite

About The Position

Washington Financial Bank is seeking a friendly, customer-focused Floating Teller to join its retail banking team. The teller serves as the face of the bank, providing customer service, accurately processing financial transactions, and assisting customers with banking needs. The position is office-based, with Washington, PA as the primary location, and may support different branches depending on branch needs. The role regularly uses a computer, telephone, printer, copier, scanner, and specialized software. The bank describes itself as a stable, community-focused financial institution with a collaborative team environment and involvement in community and charitable programs.

Requirements

• High school diploma or GED.
• 3 to 12 months of cash handling and customer service experience.
• Strong customer service and interpersonal skills.
• Solid math and analytical abilities.
• Effective verbal and written communication skills.
• Basic to intermediate computer proficiency, including Microsoft Windows.
• Strong attention to detail and accuracy.
• Ability to operate office and banking equipment.
• Ability to lift up to 50 pounds of coin when necessary.
• Friendly, professional, and dependable demeanor.
• Comfort handling cash and financial transactions.
• Ability to multitask and prioritize responsibilities.
• Commitment to accuracy, compliance, and exceptional customer service.
• Team-oriented approach and positive attitude.

Nice To Haves

• Coursework in business, accounting, or a related field.
• Banking or financial institution experience.

Responsibilities

• Process customer deposits, withdrawals, transfers, and loan payments.
• Cash checks in accordance with bank policies and procedures.
• Sell cashier's checks, money orders, certified checks, and other bank products.
• Process night deposits and mail deposits.
• Accurately balance and maintain the cash drawer daily.
• Prepare daily transaction settlements and required reports.
• Scan and process daily work items.
• Greet customers warmly and provide outstanding service.
• Identify customer needs and refer banking products and services when appropriate.
• Maintain teller supplies and assist with inventory control.
• Collaborate with coworkers to ensure efficient branch operations.
• Follow banking regulations, security procedures, and compliance requirements, including Bank Secrecy Act (BSA) standards.
• Depending on branch needs, assist customers with safe deposit box services.
• Depending on branch needs, support new account activities and other branch operations.
• Depending on branch needs, balance and service ATM machines.
• Depending on branch needs, verify and wrap coin for vault cash control.

Benefits

• Affordable medical, dental, and vision coverage.
• 401(k) plan with 5% employer match.
• 11 paid holidays.
• 16 PTO days after the first year and an optional PTO purchase program.
• Up to 2 paid community service days per year.
• Employee discounts on products and services.
• Competitive compensation and benefits package.
• Family-first company that values employee work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED