Floating Teller

Nextier Bank•Kittanning, PA

About The Position

The Floating Teller provides basic cash receipt and payment services in accordance with financial institution procedures and assists with functions necessary to maintain deposit accounts and other services. The role processes customer transactions, supports account services, maintains an accurate cash drawer, and follows applicable regulatory, security, and bank policies. The position has no supervisory responsibilities.

Requirements

  • High school diploma or equivalent.
  • Successful completion of the in-house training program.
  • Knowledge of customer and personal service principles and processes.
  • Knowledge of English language structure, content, word meanings and spelling, composition, and grammar.
  • Good oral and written interpersonal communication skills.
  • Maintain knowledge of Bank Secrecy Act regulations and other regulatory, security, and bank policies and procedures.
  • Organizational and computer skills, and ability to operate standard office equipment such as adding machines.

Responsibilities

  • Process customer transactions promptly and efficiently, including receiving deposits, verifying amounts and endorsements, and recording deposits in computer records.
  • Cash checks and process withdrawals after verifying signatures and customer balances.
  • Cross-sell financial institution services, including safe deposit boxes, savings accounts, IRAs, and CDs.
  • Receive mortgage, consumer loan, and other payments; verify amounts due and generate customer receipts.
  • Place holds on accounts for uncollected funds.
  • Count, check, and package coins and currency.
  • Balance the cash drawer at the end of the shift, compare totals with the computer-generated proof sheet, and report discrepancies to a supervisor as necessary.
  • Keep the teller station stocked with forms and supplies.
  • Report malfunctions of teller terminals and other teller-station equipment.
  • As needed, check night depository bags and record the required information on financial institution forms.
  • Attend seminars and meetings as appropriate.
  • Comply with safety policies, practices, and procedures.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Perform other duties as assigned.
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