Floating Teller

TruPartner Credit Union•Cincinnati, OH

5d•Onsite

About The Position

TruPartner Credit Union is hiring a full-time Floater Teller who will work across all four Cincinnati branches. The position is suited to someone who enjoys helping people, adapts quickly to different environments, and appreciates variety. The credit union describes the role as an opportunity to build relationships with members and colleagues across branches, learn how different teams operate, and develop along a potential career path. The Floater Teller serves members by handling transactions accurately and efficiently, listening to their needs, recommending appropriate solutions, and resolving concerns with patience and empathy. The teller balances transactions, maintains accurate records, collaborates with colleagues across branches and departments, and adjusts to each branch’s workflow and team. The schedule is Monday through Friday, generally between 8:15 a.m. and 5:45 p.m., with branch assignments determined by staffing needs. The role also requires working about two Saturdays per month until 1:30 p.m. Mileage between branches is reimbursed. TruPartner Credit Union is a member-owned credit union founded in 1937. It serves more than 17,000 member-owners across Cincinnati and emphasizes its values of collaboration, respect, exceeding expectations, drive, inclusion, and trustworthiness.

Requirements

Customer service experience; experience in retail, hospitality, or a similar field is welcome.
Comfort with basic computers and technology.
Strong communication skills and enjoyment of working with people.
Reliable transportation to travel between branches.

Nice To Haves

Cash-handling experience.
Bilingual ability in English and Spanish.

Responsibilities

Greet members and handle transactions with speed and accuracy.
Listen to members’ needs and recommend appropriate solutions.
Resolve concerns with patience, empathy, and a calm attitude.
Balance transactions and maintain accurate records.
Collaborate with teammates across branches and departments.
Adjust to the workflow and team at each branch.
Travel between the credit union’s four branches as assigned.

Benefits

Medical, dental, vision, and prescription coverage, with several plans available at no cost to employees.
Life and disability insurance at no cost to employees.
Immediate 401(k) enrollment.
Free parking.
24/7 onsite gym.
Nine paid holidays.
24 volunteer hours per year.
Two paid in-service days.
Tuition and student loan assistance.
Mileage reimbursement for travel between branches.