Floating Service Supervisor

Greystar Management Services•Greenwood Village, CO

About The Position

The Floating Service Supervisor oversees and performs technical and mechanical work to ensure the interior and exterior of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position supports community maintenance operations, including resident service requests, apartment preparation for new move-ins, preventive maintenance, inspections, inventory management, safety compliance, and customer service.

Responsibilities

Complete work orders from resident requests and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance, and inspecting finished work.
Develop standards for cleanliness and appearance across grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other buildings and common areas.
Inspect work performed by service team members and develop corrective action plans when needed.
Inspect work performed by contractors, vendors, and other service providers to verify it meets quality standards, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventive maintenance procedures described in the Policy and Procedure Manual.
Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
Conduct regularly scheduled safety meetings, keep Material Safety Data Sheets current and accessible, and stay current on OSHA and other safety requirements to support community compliance.
Provide respectful customer service to residents and others, answer questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly onsite bonus programs.