Floating Service Supervisor
About The Position
The Floating Service Supervisor oversees and performs technical and mechanical work to ensure the interiors and exteriors of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident work orders and routine maintenance, coordinates apartment make-ready work, establishes appearance standards, inspects work completed by service team members and outside providers, manages maintenance supplies, and supports safety and expense-control programs. The position is paid hourly, with a listed range of $35–$38. Additional compensation may include performance-based bonus programs, depending on position and eligibility.
Responsibilities
- Complete work orders generated from resident service requests and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
- Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
- Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
- Periodically inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
- Inspect work performed by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
- Maintain an adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
- Complete monthly preventative maintenance procedures outlined in the Policy and Procedure Manual.
- Support cost-cutting and expense-control programs by repairing rather than replacing parts when possible, minimizing waste, and using tools and equipment correctly.
- Conduct regularly scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay up to date on OSHA and other safety laws and requirements.
- Provide respectful customer service, answer questions from team members and residents, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
Benefits
- Medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic medical coverage for employee-only coverage.
- Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrued with tenure.
- Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
- Six-week paid sabbatical after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave.
- Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
