Floating Maintenance Supervisor

Avenue5 Residential • Henderson, NV

10d

About The Position

The Floating Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of assigned properties, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The role administers the company risk management program and contributes to and adheres to property budgets.

The supervisor works with maintenance teams to complete service requests and unit make-readies, tracks work orders, addresses recurring maintenance issues, and performs repairs and preventative maintenance across building systems, units, grounds, and amenities. The role also inspects properties, supports emergency response, participates in on-call rotation as needed, and helps ensure safe, clean, well-maintained properties and quality resident service.

The position mentors maintenance team members, coordinates with property leadership and outside suppliers or contractors, supports property inspections and unit turns, and contributes to property operations and budgeting. A high school diploma or equivalent and at least three years of property management or directly related experience are required.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key tracking system.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with the prescribed uniform policy.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Manage the day-to-day maintenance operations and physical upkeep of assigned properties.
• Ensure property compliance with company policies and standards, applicable regulations, and the company risk management program.
• Work with maintenance teams to complete daily maintenance tasks, service requests, and unit make-readies.
• Review and track service requests, identify chronic maintenance issues, and verify work orders are completed promptly to company standards and resident satisfaction.
• Respond to maintenance-related issues in a timely and professional manner.
• Perform repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as permitted by state guidelines.
• Perform carpentry work, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
• Perform preventative maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate promptly with the maintenance supervisor and property manager about maintenance issues.
• Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
• Help monitor emergency and after-hours on-call response times and address issues as needed; participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Foster positive and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, high-quality unit turns.
• Mentor maintenance team members and promote a professional demeanor and appearance across the team.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
• Work with the property manager to ensure team and property compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss operational challenges.
• Keep maintenance costs within the allotted property budget and provide input for future budgets.
• Perform other duties assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED