Floating Maintenance Supervisor

Avenue5 Residential, LLC • Henderson, NV

12d • $32 - $33

About The Position

The Floating Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of assigned properties. The role ensures compliance with Avenue5 policies and standards, applicable local, state, and federal regulations, and the company risk management program. It also contributes to and adheres to property budgets. The supervisor works with maintenance teams and property leadership to complete service requests and unit turns, maintain property safety and curb appeal, handle emergencies, support residents, coordinate vendors, and mentor team members.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Maintain a valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Work with the maintenance team to ensure daily maintenance tasks, service requests, and unit make-ready standards are met.
• Review and track service request progress and identify recurring maintenance issues.
• Respond to maintenance issues promptly and professionally in accordance with Avenue5 policies and practices.
• Perform repairs involving electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as allowed by state guidelines.
• Perform carpentry work, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
• Perform preventive maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain accurate work order systems and verify orders are completed promptly, to company standards and resident satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the maintenance supervisor and property manager.
• Promote and observe safety and risk management requirements under applicable regulations and company rules.
• Help monitor emergency on-call and after-hours maintenance response times, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
• Foster collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when needed and monitor their compliance with company policy.
• Work with the property manager to maintain compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss challenges and operations.
• Keep maintenance costs within the property budget and provide input on expenses for future budgets.
• Perform other duties assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• 10 paid holidays, including a community service day and the employee’s birthday.
• Generous time-off plan.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED