Service Manager (Maintenance Supervisor) - Floating

RR Living•Aransas Pass, TX

7d•$34 - $38

About The Position

The Service Manager (Maintenance Supervisor) oversees maintenance operations across multiple sites, leading the service team and planning onsite projects. The role covers make-ready work, HVAC, plumbing, electrical systems, pool maintenance, carpentry, sheetrock, painting, grounds maintenance, service requests, and other work needed to support residents’ health, safety, and comfort. The Service Manager also helps maintain positive relations with residents, the corporation, and the communities served. This position manages community operations and maintenance resources, coordinates with team members, vendors, contractors, and the Community Manager, and ensures work is completed promptly and within approved budgets. Responsibilities include supervising work orders and apartment make-readies, maintaining grounds and pools to company standards, overseeing inspections and safety compliance, and training and developing the maintenance team. The role serves multiple sites as business needs require and includes on-call responsibilities as reasonably necessary for leasing and maintenance emergencies.

Requirements

Minimum of 2–3 years of experience as a Service/Maintenance Manager or Supervisor.
Experience working independently and managing assigned work while overseeing a team.
High school diploma or equivalent preferred.
Strong leadership and team management skills.
Experience with technology and reporting in maintenance/service roles within multifamily housing or property management.
EPA and CPO certifications required.
Proven HVAC and plumbing experience, including the ability to diagnose and resolve related issues.
Preventative maintenance experience required.
Knowledge of OSHA laws and regulations.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow and delegate tasks.
Ability to work evenings and weekends.
Ability to work independently and efficiently while overseeing multiple sites.
Excellent interpersonal skills; tenant interaction is required.
Willingness and ability to learn new maintenance technologies.
Present a neat, clean, and professional appearance throughout the workday and whenever at the community.
Comply with expectations in the Employee Handbook.

Responsibilities

Oversee multiple sites and manage the physical operations of each community, including housekeeping, grounds, capital projects, HVAC, appliances, maintenance equipment, contractors, plumbing, pool operations, and electrical systems.
Communicate with team members about maintenance needs and ensure timely responses to service requests.
Partner with vendors and outside contractors to review or develop renovation and new-construction plans as needed.
Monitor inventory and partner with the Community Manager to authorize purchase orders for supplies and equipment.
Ensure fire and safety inspections are completed and that properties follow safety policies, procedures, regulations, and applicable building codes.
Troubleshoot HVAC and plumbing service requests in a timely manner.
Work independently while overseeing a team and managing assigned work.
Work with the Community Manager to implement and monitor the department budget and manage expenses within approved constraints.
Train, supervise, motivate, and develop the maintenance team; manage schedules and workflow.
Supervise work orders and apartment make-readies to ensure timely completion and resident satisfaction, and ensure grounds meet company standards.
Supervise pool maintenance, including backwashing filters, vacuuming and skimming the pool, and maintaining required chemical levels.
Fulfill on-call responsibilities as reasonably necessary for leasing and maintenance emergencies.
Obtain Fair Housing certification before interacting with prospects or residents and participate in training to comply with new or existing laws.