Floating Office Manager

CYM Living • Chicago, IL

3d • Onsite

About The Position

CYM Living is seeking a dedicated Floating Office Manager to provide on-site administrative and leasing office support across multiple properties. The role covers for site teams and helps keep office operations running smoothly. The Floating Office Manager travels between buildings as needed, assists prospective residents with the leasing process, provides customer service, and maintains a welcoming environment for residents and visitors.

The position involves working in office and on-site property settings, with local travel between properties. The pay range is $17.25–$18.25. CYM Living describes itself as a national real estate firm headquartered in Chicago, Illinois, and just outside of New York City. Its mission is to provide residents with an exceptional living experience, nurture community, and empower growth from within through hands-on property operations, data and technology, and hyperlocal customer service.

Requirements

• High school diploma or equivalent.
• Strong customer service, communication, and organizational skills.
• Ability to manage multiple priorities and adapt to changing locations and schedules.
• Proficiency with Microsoft Office or Google Workspace.
• Valid driver’s license and access to reliable transportation.
• Ability to travel locally between properties.
• Ability to work in office and on-site property settings, including walking, climbing stairs, and showing units.

Responsibilities

• Travel between properties to cover leasing offices and provide assigned administrative support.
• Schedule, coordinate, and conduct unit showings with prospective tenants.
• Process and follow up on leasing inquiries, applications, and move-in and move-out paperwork.
• Answer phones and emails, and greet residents and visitors.
• Receive, log, and route maintenance requests, and follow up with maintenance teams and vendors until requests are resolved.
• Maintain accurate resident and property records and files.
• Assist with rent collection follow-up, notices, and resident communications.
• Order and manage office supplies for assigned properties.
• Support property inspections, resident events, and other site needs as they arise.
• Take on other projects or duties as requested.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending and health savings accounts.
• Short-term disability and supplemental life insurance.
• Employee assistance program.
• Company-paid life insurance and long-term disability.
• 401(k) with company match.
• Paid time off, paid sick time, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED