Full-Time Floating Leasing Consultant

Rookwood Properties•Cincinnati, OH

26d•$18 - $23•Hybrid

About The Position

Join our team as a Floating Leasing Consultant! We’re seeking an enthusiastic, professional, result-driven individual passionate about exceptional customer service. Use your sales skills and can-do attitude to guide prospective tenants from first inquiry to move-in, creating a remarkable experience for current and future residents.

Requirements

Retail, leasing, property management, or sales-focused customer service experience preferred.
Strong communication, interpersonal, organizational, and multitasking skills.
Proficiency with basic computer programs, including Microsoft Office.
Strong work ethic and ability to work independently.
A valid driver's license and reliable transportation are required.
Satisfactory background and MVR checks are required.

Responsibilities

Provide excellent service to prospective and current residents by phone, email, and in person.
Answer inquiries, resolve concerns, and build positive relationships to support satisfaction and retention.
Follow Fair Housing laws and company policies when qualifying, screening, and accepting applicants.
Tour prospective tenants, highlighting unit features and community amenities.
Market vacancies through advertising, social media, and online listings to meet occupancy goals.
Process applications, credit and background checks, and reference verification in compliance with Fair Housing laws.
Prepare lease agreements and paperwork accurately and promptly.
Maintain organized records.
Collect rent, application fees, and security deposits.
Coordinate move-in and move-out inspections.
Submit and track maintenance requests through resolution.
Inspect common areas and vacant units to keep them clean, maintained, and "market-ready".