Floating Leasing Consultant

Venterra Realty • Dallas, TX

1d

About The Position

The Floating Leasing Consultant reports to the Community Manager and works at Zang Triangle and Bella Ruscello. The role focuses on growing revenue by maximizing occupancy and providing an exceptional experience to prospective and current residents. The consultant converts leads into leases, promotes premium units and other rentables, supports rent growth, and helps secure optimal lease terms while minimizing concessions. They use CRM and leasing tools to manage inquiries and prospects, build resident relationships that support renewals, monitor local market conditions, contribute to marketing and community engagement, maintain tour routes and show units, and deliver a seamless move-in experience and excellent customer service.

The company welcomes candidates with customer-facing experience from hospitality, restaurant, retail, service, or care backgrounds; multifamily experience is not required. Venterra will train the successful candidate on its product, systems, market, and paperwork. The position requires a high school diploma or equivalent, comfort with sales and technology, and availability to work weekends and a flexible schedule based on community needs.

Requirements

• Experience working directly with customers and building trust in person.
• Comfort with selling, understanding customer needs, recommending appropriate solutions, confidently asking for a decision, and holding a price rather than leading with a concession.
• Ability to take ownership, notice and complete needed tasks without being asked, and follow through reliably.
• Ability to manage multiple prospects, priorities, and commitments without reminders.
• Ability to remain steady under pressure, handle objections, enforce policies, or deliver a refusal while maintaining relationships.
• Openness to coaching and ability to put feedback into practice quickly.
• Comfort with technology and ability to learn new tools; daily use of CRM, leasing software, email, and text is required.
• Ability to work weekends and a flexible schedule based on community needs.
• High school diploma or equivalent.
• Legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Nice To Haves

• Hospitality, restaurant, retail, service, or care background.

Responsibilities

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques.
• Promote premium units and other rentables, secure optimal lease terms, and minimize concessions to enable rent growth.
• Respond promptly to inquiries, follow up with leads, and maintain a strong prospect pipeline using CRM tools.
• Foster strong resident relationships and proactively address concerns to increase renewal rates.
• Monitor local rental trends, competitor pricing, new construction, and market demand, and contribute insights to sales strategies.
• Participate in marketing initiatives, resident events, and social media outreach to boost brand visibility and occupancy.
• Maintain tour routes and show units to create a positive impression on prospects.
• Deliver a seamless move-in experience that exceeds resident expectations.
• Provide exceptional customer service, address resident concerns professionally and empathetically, and help create a welcoming community atmosphere.
• Manage multiple prospects, priorities, and commitments; take ownership and follow through.
• Use CRM, leasing software, email, and text in daily work.

Benefits

• Competitive base salary and performance bonus.
• Medical insurance (PPO), dental insurance, and vision insurance.
• 401(k) matching.
• Paid vacation suite benefits.
• Employer-paid short- and long-term disability.
• Educational assistance or reimbursement.
• Eight paid hours per year of Volunteer Time Off.
• Access to thousands of employee discounts through BenefitHub.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED