Floating Leasing Consultant

Venterra Realty•Duncanville, TX

About The Position

The Floating Leasing Consultant supports leasing at Zang Triangle and Bella Ruscello, driving revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. The role focuses on converting leads into leases, promoting premium units and other rentables, securing optimal lease terms, minimizing concessions, and supporting renewals and community engagement. The consultant responds to inquiries and follows up with prospects using CRM and leasing tools, monitors local market conditions, maintains tour routes and show units, and helps deliver a seamless move-in experience. They also provide responsive, empathetic customer service and contribute to marketing initiatives, resident events, and social media outreach. Venterra Realty is a developer, owner, and operator of multifamily apartments, with 90 mixed-use and multifamily communities across 22 major U.S. cities and approximately 950 team members. The company states that it is an equal opportunity employer and offers accessibility accommodations during the selection process. Applicants must be legally authorized to work in the United States at application and throughout employment; visa sponsorship is not provided.

Requirements

  • High school diploma or equivalent.
  • Experience working directly with customers and building trust in person; multifamily experience is not required.
  • Comfort with selling, understanding customer needs, recommending suitable solutions, confidently asking for a decision, and holding a price rather than leading with a concession.
  • Ability to take ownership and complete needed work without being asked.
  • Ability to track multiple prospects, priorities, and commitments and follow through without reminders.
  • Ability to handle objections and enforce policies or deliver difficult decisions while maintaining relationships.
  • Openness to coaching and ability to apply feedback quickly.
  • Comfort with technology and ability to learn new tools; daily use of CRM, leasing software, email, and text is required.
  • Ability to work weekends and a flexible schedule based on community needs.
  • Legal authorization to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Responsibilities

  • Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques.
  • Promote premium units and other rentables, secure optimal lease terms, and minimize concessions to enable rent growth.
  • Respond promptly to inquiries, follow up with leads, and maintain a strong prospect pipeline using CRM tools.
  • Increase renewal rates by fostering strong resident relationships and proactively addressing concerns.
  • Monitor local rental trends, competitor pricing, new construction, and market demand, and contribute insights for sales strategies.
  • Participate in marketing initiatives, resident events, and social media outreach to increase brand visibility and occupancy.
  • Maintain tour routes and show units to create a positive impression for prospects.
  • Deliver a seamless move-in experience that exceeds resident expectations.
  • Engage proactively with residents, address concerns professionally and empathetically, and help create a welcoming community atmosphere.

Benefits

  • Competitive base salary and performance bonus.
  • Health benefits, including medical (PPO), dental, and vision.
  • 401(k) matching.
  • Paid vacation suite benefits.
  • Employer-paid short- and long-term disability.
  • Educational assistance or reimbursement.
  • Eight paid hours per year of Volunteer Time Off.
  • Access to employee discounts through BenefitHub.
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