Floating Leasing Consultant
About The Position
The Floating Leasing Consultant provides information and onsite community tours to prospective residents with the intent of leasing apartments, while also providing customer service to existing residents and making a positive impact for the property. The role supports Waterman Senior Apartments, Butterfield Commons, and Overland Flats. The position includes participating in leasing and marketing activities to maximize occupancy, showing communities and vacant apartments, maintaining current knowledge of apartment specifications, vacancies, notices, and rental rates, and processing resident communications and service requests. The consultant is expected to provide a friendly and welcoming experience while complying with Fair Housing regulations.
Requirements
- 1–2 years of sales and customer service experience.
- Basic math skills.
- Competence in personal computer skills and Microsoft Office, including Word, Excel, and Outlook.
- Must be authorized to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.
Nice To Haves
- Low-income housing tax credit experience is preferred.
Responsibilities
- Participate in leasing and marketing activities to maximize community occupancy.
- Tour prospects through the community, amenities, and vacant apartments.
- Maintain current knowledge of apartment specifications, vacancies, notices, and rental rates.
- Courteously process resident communications and enter service requests into Yardi.
- Communicate service requests to the Service Team.
- Stand to meet and greet clients, prospects, and residents in a friendly and welcoming manner while complying with Fair Housing regulations.
- Provide customer service to existing residents.
Benefits
- Bonus opportunity (position dependent).
- Paid time off, including 13 paid holidays (including a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year.
- Housing discount program, subject to availability and prior ownership group approval.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage.
- HSA with employer contribution and FSA options.
- Employer-sponsored short-term and long-term disability coverage.
- Company-paid life insurance.
- Optional critical illness, hospital indemnity, and accident insurance.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
