Full-Time Floating Leasing Consultant
About The Position
Rookwood Properties is seeking an enthusiastic, professional, results-driven Floating Leasing Consultant who is passionate about exceptional customer service. The consultant uses sales skills and a can-do attitude to guide prospective tenants from their first inquiry through move-in and to create a positive experience for current and future residents. The position serves communities throughout Cincinnati, Dayton, and Northern Kentucky, with a schedule of Tuesday through Friday, 8:30 a.m. to 5 p.m., and Saturday, 10 a.m. to 4 p.m. Compensation is $18 to $23 per hour, plus commissions, mileage reimbursement, and a monthly cell phone stipend. The role supports tenant relations, leasing and marketing, application and lease administration, rent and fee collection, move-in and move-out inspections, and property readiness. Full-time employees receive the benefits described in the posting.
Requirements
- Strong communication, interpersonal, organizational, and multitasking skills.
- Proficiency with basic computer programs, including Microsoft Office.
- Strong work ethic and ability to work independently.
- Valid driver's license and reliable transportation.
- Satisfactory background and motor vehicle record (MVR) checks are required as a condition of employment.
Nice To Haves
- Retail, leasing, property management, or sales-focused customer service experience is preferred.
Responsibilities
- Provide service to prospective and current residents by phone, email, and in person; answer inquiries, resolve concerns, and build relationships that support satisfaction and retention.
- Follow Fair Housing laws and company policies when qualifying, screening, and accepting applicants.
- Tour prospective tenants and highlight unit features and community amenities.
- Market vacancies through advertising, social media, and online listings to meet occupancy goals.
- Process applications, credit and background checks, and reference verification in compliance with Fair Housing laws.
- Prepare lease agreements and paperwork accurately and promptly, and maintain organized records.
- Collect rent, application fees, and security deposits.
- Coordinate move-in and move-out inspections.
- Submit and track maintenance requests through resolution.
- Inspect common areas and vacant units to keep them clean, maintained, and market-ready.
Benefits
- Commissions
- Mileage reimbursement
- $50 monthly cell phone stipend/reimbursement
- Medical insurance
- Dental insurance
- Vision insurance
- Generous paid time off (PTO)
- MyTime
- Floating holidays
- Paid holidays
- Volunteer Time Off
- $40,000 company-paid life insurance, with optional supplemental coverage
- Company-paid short- and long-term disability
- 401(k) with company match
- Employee housing discounts
- $50 birthday benefit
- $450 annual health and wellness reimbursement
- Continuing education tuition assistance
- Pet insurance
- Employee Assistance Program (EAP)
- Career growth and professional development
- Company-sponsored events
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
