Floating Financial Center Associate (Teller) - South Central NJ

Mid Penn Bank•Audubon, NJ

6d•$18 - $23

About The Position

Mid Penn Bank is seeking a full-time Floating Financial Center Associate to support daily activities at its community bank financial centers in the South Central New Jersey area. The role performs customer transactions and other operational duties in accordance with corporate, regulatory, audit, and financial center guidelines. The associate provides courteous customer service, promotes the organization’s products and services, and directs customers to employees or departments offering specialized financial services. The position also coordinates work with financial center personnel and other departments, responds to customer and employee inquiries within established time frames and policies, and uses the organization’s Customer Relationship Management program to track sales and service activities. The role may provide safe deposit box services and balance or service ATM machines as needed. Mid Penn Bank describes its benefits package as available to employees who qualify. All employees are eligible to participate in mentorship, individualized development and career counseling, and Mid Penn University courses and development programs. Applicants must be authorized to work in the United States without current or future work visa sponsorship by Mid Penn Bank.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Moderate reading, writing, and grammar skills.
Proficient analytical and mathematics skills.
Proficient communication and interpersonal relations skills.
Proficient eye-hand coordination.
Ability to operate various office machines.
Technical supervisory skills and sufficient skills to assist in training entry-level Financial Center Associates.
Ability to sit, stand, walk, bend, stoop, reach with hands or arms, and use hands to manipulate objects.
Ability to lift items weighing 50 lbs. or less.
Visual, auditory, and speaking skills.
Must be authorized to work in the United States without current or future work visa sponsorship by Mid Penn Bank.

Nice To Haves

Previous cash handling experience.
Previous customer service experience.

Responsibilities

Perform paying and receiving activities accurately in accordance with Financial Center Guidelines.
Operate and balance a cash drawer accurately and efficiently.
Greet and serve customers in a friendly and courteous manner.
Seek opportunities to deepen customer relationships through suggestive sales techniques and refer customers to appropriate customer service personnel.
Coordinate work tasks with financial center personnel and other departments to support the smooth flow of information.
Maintain knowledge of the organization’s products and services to refer customers for specialized financial services.
Use the Customer Relationship Management program to track customer sales and service activities.
Accept deposits of various account types.
Cash checks within approved authority and operating policy.
Sell official monetary instruments.
Accept loan payments, safe deposit box rent, and other related payments.
Process night deposits and mail deposits.
Prepare and process daily work for remote capture.
Provide safe deposit box services as needed.
Balance and/or service ATM machines as needed.
Respond to inquiries from customers and company personnel within given time frames and established policy.