Floating Community Manager

Greystar Management Services•Greenwood Village, CO

About The Position

Greystar is hiring a Floating Community Manager to manage the day-to-day operations of an assigned property. The role oversees property team members, daily activities, and resources to meet budgeted financial and operational goals while ensuring compliance with company policies and procedures and applicable housing laws and regulations, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position contributes to property budgeting and financial performance, oversees vendor invoices and expenditures, and manages leasing, marketing, resident relations, maintenance standards, and property inspections. It supervises property staff and supports the client or owner relationship through meetings, tours, and performance updates. The role also completes accounting, financial, administrative, and other reports and duties as assigned. For California properties, the Community Manager uses the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and organized. The role is based in an office environment with frequent possible exposure to outdoor conditions. Physical access to all interior and exterior areas of the property and amenities is required. Routine local travel may be needed for bank deposits, training, outreach events, or other work responsibilities. The salary is $85,000, with possible bonus eligibility. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; onsite housing discounts for eligible onsite team members; a paid sabbatical after 10 years; a 401(k) match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and other voluntary benefits and charitable-giving benefits.

Requirements

At least 4–6 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Ability to manage day-to-day apartment community operations, resolve customer complaints and issues, complete financial records and reports, increase sales revenue, and coordinate a team’s work.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Hold all licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property; ensure other onsite staff with golf-cart access also have valid driver’s licenses.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Management and supervisory skills to hire, lead, direct, evaluate, and manage team members, including maintenance specialists.
Ability to access all interior and exterior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, or a related field.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Provide input into property budgets by analyzing financial statements, marketing information, and operational reports.
Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted on time, making bank deposits, and preparing and reviewing monthly financial status reports.
Review and approve vendor, contractor, and service-provider invoices; reconcile work or purchases; verify insurance certificates; code charges; and coordinate related communications.
Control expenditures within the approved budget and manage the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewal leases, apartment inspections, notices, evictions, and allowable late fees and other charges.
Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to meet occupancy and revenue goals.
Promote resident satisfaction and retention by responding to complaints, questions, and requests and resolving service issues.
Ensure maintenance team members follow company standards for responding to and completing resident service requests.
Conduct property inspections and take action to ensure buildings, grounds, and amenities meet safety, cleanliness, appearance, and appeal standards.
Interview, hire, orient, train, and manage property staff performance in accordance with company policies and practices.
Support client and owner relationships by conducting meetings and property tours, providing performance updates, and responding to requests.
Complete accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
For California properties, manage the lease process using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and organized.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match of up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential quarterly or annual bonus for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions, based on applicable program terms and performance.