Floating Community Manager - Lease Up

Greystar•Greenwood Village, CO

20h•$90,000 - $100,000

About The Position

The Floating Community Manager manages day-to-day operations of assigned properties, including team members, daily activities, and resources, to achieve budgeted financial and operational goals. The role ensures compliance with Company policies and procedures and applicable laws and regulations governing multifamily housing, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act. The position supports property due diligence and takeovers, budgets and financial performance, leasing and marketing, resident satisfaction, property condition, and client/owner relationships. It supervises property teams and supports their performance and development. Community Managers working in California also manage lease files using the California-specific Lease File Checklist to ensure documents are complete, compliant, and consistently organized.

Requirements

At least 4–6 years of relevant experience applying property management, sales, marketing, and customer service skills to manage apartment-community operations, resolve customer issues, complete financial records and reports, increase revenue, and coordinate a team.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication, conflict-resolution, and customer-service skills.
Detail-oriented and self-motivated, with the ability to work independently, lead, and collaborate as a team member.
Required licenses and certifications as applicable to state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Strong proficiency with property-management software.

Nice To Haves

Bachelor’s degree in Business Management, Real Estate, or a related field.
Experience with Entrata, Yardi, and/or OneSite.

Responsibilities

Support due diligence and property takeovers by conducting file audits and unit inspections, interviewing candidates, and facilitating onboarding.
Coach and train onsite team members, provide remedial and refresher training, and recommend development options.
Contribute to community budgets by analyzing financial statements, marketing information, and operational reports.
Achieve revenue targets by ensuring rents and fees are collected and posted on time, making bank deposits, and preparing and reviewing monthly financial status reports.
Review and approve vendor, contractor, and service-provider invoices, verify work and insurance documentation, code charges, and coordinate related communications.
Control expenditures within the approved budget and maintain the petty cash fund.
Oversee lease enforcement, including application approvals, discounts and renewals, apartment inspections, notices, evictions, and allowable lease charges.
Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
Respond to resident complaints, questions, and requests, resolve service issues, and ensure maintenance teams meet service-request standards.
Assist with establishing and implementing social media accounts, advertising templates, websites, search optimization, and other online tools.
Monitor online ratings and reputation-management sites and advise onsite teams on responses.
Inspect properties and take action to maintain safety, cleanliness, appearance, and appeal of buildings, grounds, and amenities.
Interview, hire, orient, train, and manage property team members in accordance with Company policies and practices.
Maintain client and owner relationships by holding meetings, conducting property tours, reporting on property performance, and responding to requests.
Prepare accounting, financial, administrative, and other reports and perform other assigned or necessary duties.
In California, manage lease files using the California-specific Lease File Checklist to ensure lease documents are complete, compliant, and consistently organized.

Benefits

Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with Company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for quarterly or annual performance bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.