Lease-Up Community Manager

The NRP Group LLC•Anna, TX

About The Position

NRP Investments LLC is seeking a Community Manager at Cora. Reporting to the Regional Property Manager, the Community Manager oversees daily apartment community operations and coordinates financial, marketing, customer service, and team-development activities. The role is responsible for excellent customer service, maximizing cash flow while preserving assets, achieving budgeted net operating income, providing a quality living environment, and fostering a positive working environment for property team members. Duties may vary based on community size and staffing.

Requirements

High school diploma or equivalent.
At least 5 years of property management experience.
At least 1 year of supervisory experience.
Working knowledge of applicable Landlord Tenant Laws, Fair Housing Regulations, IRS Section 42 LIHTC Program, and other laws related to property guidelines and occupancy standards.
Strong computer skills, especially Microsoft Office Suite.
Reliable transportation for essential job functions.

Nice To Haves

Bachelor’s degree or CPM designation.
Tax Credit Specialist (TCS) or HCCP designation.
Experience with Yardi.

Responsibilities

Oversee property financial performance and work toward achieving budgeted NOI.
Maximize cash flow through revenue generation, timely rent collection, delinquency management, banking oversight, and daily deposits.
Monitor Yardi data, leasing activity, accounts receivable and payable, resident dispositions, monthly closings, and late fees for accuracy and timeliness.
Develop cost-saving strategies and prepare the annual operating budget and business plan with Accounting and the Regional Property Manager.
Review financial statements, prepare monthly variance reports, analyze property and market performance, and recommend actions as needed.
Recommend and oversee capital improvements, deferred maintenance, and upgrade programs.
Review bid summaries, monitor vendor work, verify contracted services and materials, and ensure accurate invoicing before payment.
Process delinquent residents, collect late fees, and file on units according to policy and deadlines.
Represent the property in court proceedings under legal counsel’s direction and understand property legal issues affecting residency and eviction actions.
Support leasing, including responding to inquiries, qualifying applicants, showing apartments, and ensuring move-in paperwork is accurate.
Monitor rental activity, sales, marketing outreach, advertising, market conditions, rents, and demographics; recommend rental pricing.
Monitor move-in and move-out status, manage monthly renewals, and review traffic sources, prospect follow-up, and closing ratios to improve results.
Ensure residents have current, correct Blue Moon lease agreements and monitor compliance with Fair Housing, tax compliance, and other applicable laws and occupancy standards.
Maintain passing e-shop, phone shop, and physical shop scores.
Inspect the property and market-ready units daily; direct service operations to complete service requests within 24 hours and meet curb-appeal standards.
Supervise safety and risk management functions, including monthly safety meetings.
Review resident-retention programs and provide courteous, professional customer service.
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekends.
Recruit and select team members in accordance with company policies, procedures, and core values.
Train, coach, mentor, and provide ongoing feedback to team members; collaborate with the training department.
Hold weekly team meetings, establish goals, and foster open communication.
Create employee schedules in e-time and audit missed punches.
Recommend compensation adjustments, promotions, and terminations.
Perform other duties as required, occasionally assist at other properties, and run errands to support the property.