Community Manager (Lease-Up)

GCI Residential•Miami, FL

About The Position

Join GCI Residential as a Community Manager, Lease-Up, at the Blu Aventura residential apartment community in Miami, Florida. The position is accountable for protecting, maintaining, and enhancing the value of the assigned community to maximize financial return and benefit residents, prospects, and visitors. The Community Manager organizes, directs, and manages the community’s daily operations, with a focus on occupancy, revenue, expenses, resident service, and team performance.

Requirements

  • Three to five years of experience as a site manager, leasing manager, or in related management.
  • Excellent verbal and written communication skills in both English and Spanish.
  • Associate or bachelor's degree in Business, Education, or Liberal Arts, or equivalent related work experience in real estate or sales management, training, or marketing.
  • Proven track record of meeting and exceeding goals.
  • Strong organizational, time-management, and interpersonal skills.
  • Computer skills, including MS Office and internet use.
  • Demonstrated problem-solving skills.
  • Strong work ethic and a 'whatever it takes' attitude.
  • Ability to motivate others.
  • Understanding of Landlord/Tenant and Fair Housing Laws and ability to grasp all facets of real estate management.
  • Valid driver's license, clean driving record, and insurance.
  • Minimum availability of 40 hours; regular attendance is mandatory.

Nice To Haves

  • Multifamily industry experience is strongly preferred.
  • Miami, Florida market experience within the multifamily industry.
  • Lease-up experience is strongly preferred.
  • Yardi skills are a strong plus.

Responsibilities

  • Achieve maximum occupancy and revenue growth.
  • Work within budget parameters to maximize income and control expenses, assist with budget forecasting, and prepare monthly reports and quarterly variance reports.
  • Manage rent collection to minimize delinquency and attend eviction court proceedings.
  • Assist corporate and site employees with planning and implementing retention, marketing, and advertising programs.
  • Mentor, train, and motivate employees and team members to meet goals and comply with company policies and procedures.
  • Communicate company goals and expectations to staff and provide support and assistance.
  • Assist with hiring, evaluating, and training personnel; evaluate job performance; and manage employee issues, complaints, and disciplinary matters.
  • Coordinate production of market-ready units with leasing, maintenance, and housekeeping.
  • Communicate professionally and consistently with residents and resolve resident issues and complaints.
  • Negotiate and sign routine vendor and contractor agreements under the direction of the Property Manager.
  • Ensure timely, quality suite turnover to achieve property goals.
  • Approve rental applications for the managed site and review declined or conditional applications.
  • Sign and execute leases for the managed site.
  • Approve routine purchasing and invoice processing, subject to Regional Manager review.
  • Deliver property correspondence to the corporate office consistently and on time.
  • Represent GCI professionally and maintain a courteous attitude with residents, coworkers, and the general public.

Benefits

  • Competitive compensation and comprehensive benefits.
  • Paid vacation and holidays.
  • Optional health and dental insurance.
  • 401(k) plan.
  • Life insurance.
  • Opportunities for growth and advancement.
  • Training and tools to support career development.
  • Participation in GCI Connects charitable programs and events.
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