Floating Assistant Community Manager
About The Position
The Floating Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of both assigned properties. Driven by ownership and investor goals, this role ensures maximum resident satisfaction while maintaining high operational standards. Key responsibilities include resolving resident issues, managing accounts receivable and payable, and ensuring accurate data entry in Yardi. The Assistant Manager will work in coordination with the Community Manager to meet the goals and objectives of the community in the most efficient and profitable manner. Under the direction of the Community Manager they are responsible for financial tasks, resident relations, and staff relations/administration.
Requirements
- High School graduate or equivalent
- Minimum of 1-3 years multi-family property management
- Strong marketing and sales background
- Accounting system functions
- Proficiency with property management software (Yardi, RealPage, MRI, AppFolio)
- Computer skills to include Microsoft Office (Word, Excel)
- Ability to successfully interact with people
- Organizational skills
- Strong communication skills both orally and written
- Good decision making ability
- Professional image
- Valid driver’s license required
Nice To Haves
- Two or four year college degree preferred
- Bilingual (English/Spanish) preferred
Responsibilities
- Assist in the preparation of the annual operating budget
- Collect all rents and other incomes while controlling property expenses within the guidelines of the budget
- Ensure all bank deposits are made in accordance with Company policy and procedures
- Process all invoices on a weekly basis and submit to the Accounting Department in a timely manner and with all required paperwork (after approval of the Community Manager)
- All on-site accounting functions
- Collect and process all payroll for the community
- Provide superior customer service
- Resolve resident concerns
- Management of the community in the absence of the Community Manager
- Adherence to and proper implementation of all Fortis Properties Management policies and procedures
- Thorough knowledge of the computer system
- Knowledge of and adherence to Fair Housing policies and procedures
- Knowledge of and adherence to Life/Safety issues
- Knowledge of and adherence to ADA, OSHA, EPA policies and procedures
- Other duties as needed or required
Benefits
- Competitive compensation based on experience and qualifications
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA) options
- 401(k) retirement plan (eligibility per company policy)
- Paid Time Off
- Company-paid Holidays
- Professional development opportunities
- Career advancement within a growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
